I collected a prescription which was delivered to Boots from East Surrey Hospital. Boots advised me by text when it delivered there. After checking ID, immediate service. Thanks. The nearby free parking is a bonus. ( I did call earlier in the week as the actual NHS delivery took a few days, Boots did pick up and search.... read full comment
July 2025
Poor service not putting the patient first. Struggling to get prescriptions so they should offer to release so u can go elsewhere but don't. Avoid and go to Ashington pharmacy far better
July 2025
The customer service at this Boots branch has greatly improved to what it was in the past.
They now appear to have a better process in place for organising prescriptions, and customer online order collections.
In my opinion staff are very friendly, incredibly helpful and very efficient. Credit where it's... read full comment
Welcome to your local Boots Pharmacy in Horsham. As the largest pharmacy in the UK, we play a vital role in caring for people, customers and patients across the country. We are committed to supporting our patients and customers for life through a wide range of health services. Boots. With you, for life.