March 2024 by kity parker
What truly sets this hotel apart is its unparalleled level of service. Every staff member I encountered went above and beyond to ensure that my stay was unforgettable, from the warm welcome at check-in to the prompt room service and personalized recommendations for exploring the city.
March 2024 by Cathy Verney
Rooms: Comfortable and cleanWalkability: Covered walkway to airportFood & drinks: Nice variety of places to eat within the hotel
March 2024 by Fal Falcon
Great
March 2024 by John Coutanche
Efficient and friendly check inGreat roomComfortable bedGood locationGood choice of eating under one roofRooms: Large , comfortable, great bedsWalkability: Great location easy to get to with luggageFood & drinks: Good choice under one roof
March 2024 by Sean Tapper
Had yet another great experience at Sofitel from check in to check out. Really helpful staff, lovely room with such a comfortable bed and a great choice of bars and restaurants. Wish I?d got there earlier so I could have used the gym but got there late with early start so no time! Will make sure to check out the facilities next time?
March 2024 by Sihame Bikbi
Everything was perfect! But what really stood out is that every single member of staff we interacted with has shown an absolutely outstanding sense of service. Proactive, friendly, helpful!I would surely recommend this hotel.
March 2024 by Catherine Mannan
Best airport hotel at
March 2024 by John Lucock
Great place to stay before flying outExcellent luxury room with complimentary club accessRooms: 8th floor...great views
March 2024 by Elizabeth D'Arcy
Staff friendly, helpful and in abundance. Bed and pillows super comfy. Breakfast was fresh with plenty of choices. Would definitely recommend and would stay again. Great connection to the airport also.
March 2024 by Andy Chubb
Convenient, comfortable but expensive
March 2024 by arab money
Nearby activities: Catwick air port
March 2024 by Robert Evans
I stayed one night prior to an early flight to Spain. The hotel itself, my room and the staff were fine. What was lacking were vegan options on the menus in the restaurants. Only one vegan main dish available across all menus. And that was pasta in a tomato and courgette sauce which was watery to say the least with undercooked vegetables.These days with veganism on the increase and more people opting to ?ditch the meat? even if only for a couple of days a week you need to look at what you are offering.Three restaurants, plus room service, each with fairly extensive menus and one main course, one side dish (tomato and rocket salad) and I think one dessert (fruit salad) were the only options I had. It?s not good enough.There were more choices for people with a gluten intolerance.Whether these comments will be read and acted upon remains to be seen.Food & drinks: Not a great place to stay or eat if you are vegan
March 2024 by Paul Lund
Very smooth stay. Luxury room with complimentary mini bar and lounge access. Perfect for an afternoon working, evening relaxing and then early start for flight next morning.
March 2024 by David Livings
Excellent staff and
March 2024 by Chris Kendrick
Had a flight cancelled, despite the Airline's letter explaining Dinner and Breakfast would be included with the room, the hotel refused to include Dinner.The method of how to get the power to the room on was not explained at check in, was different to any hotel I've ever travelled to and one had to find the horizontal slot for the room key in a pitch black corridor into the room.The two single beds in the room were both uncomfortable. One of the beds sagged in the middle and was higher on the feet end, the other one was slightly more comfortable but leant to one side.I'd call it a 2 star hotel at best.
