The use of gates to get out of the self-service checkouts really irritates me and has completely put me off shopping here.
It was frustrating, claustrophobic, and inconvenient. It gives off an undesirable image about this Sainsbury's shop re their shrink/theft if they think they need these gates installed.
Sainsbury’s is one of the largest supermarket chains in the UK, providing everything from groceries and clothing to homewares, electricals and much more. Our goal has always been to become one of the most trusted retailers in the UK, where people love to work and shop.