October 2024 by John Clark
I have stayed here a number of times whilst working locally. I have found the staff friendly and the hotel is clean. Breakfast is good. Good all round really.
October 2024 by Jim Payen
I love it when a place exceeds expectations. Room okay but restaurant much better than expected! Well done.
October 2024 by Martin Davies
Great staff - both at Reception and in the bar/restaurant. Large hotel, in good order, clean and comfortable. Only 15 mins to the airport via taxi - at a fixed rate and with a very reliable company. Have used this hotel before and will use it again
October 2024 by Jo A.
I recently stayed at this hotel and had a few issues that I feel need to be addressed. I paid £145 for the room, and on top of that, I had to pay an additional £12.50 for each of my two cars, which I found quite excessive. Breakfast was not included in the price, which is disappointing, especially when you can get similar prices at luxury hotels in London that offer breakfast as part of the stay. And the breakfast charge is £16.50!! On top of it..its just walking bills here. They'll start charging for sitting in the reception soon..
Moreover, the room was freezing at night. I had to call the reception for assistance, but thankfully, the lady at the front desk was very helpful and reset the heating for me.
I wouldn?t recommend this hotel due to high pricing on everything when it's not even luxury it's just holiday inn..
October 2024 by Selina Oakley
A convenient place to stay overnight if traveling from Gatwick airport. Room & hotel very clean & comfortable.
Rooms: We had a twin room. Very clean & comfortable nights sleep. TV, kettle, ironing board, table & chairs, night lights for reading & not disturbing your partner. Good shower pressure. A little bit mean with only one teabag & one coffee sachet though. And no bottled water. Ok for an overnight stay
Nearby activities: Great place for car parking for airport. Not sure about local facilities as only stayed one night
Safety: I felt safe there. Cameras everywhere. A lot more than average
Walkability: Not far from car park to reception.But on a slope
Food and drinks: Very expensive for what it is.
Noteworthy details: I would stay here again if traveling and recommend it. Clean. Comfortable. Quick & easy check in & out. Secure. Very pleasant.
September 2024 by deniz akbay
Perfect choice. Great service. Clean and big rooms. Food was very good and good service. Reception is doing great job. Definetly we will return. Easy parking also.
September 2024 by Ian Marsh
We had one overnight stay plus 10 days car park and it worked really well for us at a very reasonable cost . A nice modern hotel with comfortable beds and rooms and well appointed bathroom . The taxi to
Gatwick South Terminal was arranged by the hotel and a quick journey and under £20 . On our return we phoned the same taxi company once we had picked up our baggage and walked to the pick up point , the taxi arrived within a few minutes , and we were back at the hotel carpark within about 15 minutes, picked up our car keys from reception and were on our way home . The checking in and out at the hotel was quick and easy , the staff sweet , and a slick and easy system . Only a short walk to the car too.
We had a meal in the restaurant and drinks in the bar which was all good. We will definitely stay again next time we fly from Gatwick.
September 2024 by BJC
My wife and I recently enjoyed two stays at the hotel the staff were very polite and friendly. The food and drink quality was great and the rooms very comfortable. The car park was easy to access too. Gomez the Assistant Front Office Manager was fantastic. The gym next door was perfect.
September 2024 by Chrissie Buckle
Stayed one night on way to Gatwick. All be really well modernised, lovely room and restaurant
September 2024 by Ryan Hobbs
Got a free upgrade when I checked in. The parking and room is as cheap as just parking at Gatwick at the end of September.
Fix priced taxi of £18.50.
September 2024 by Bill Reilly
Lovely hotel, lovely quiet comfortable rooms. A map is required to navigate around here to find out where your room is. Bar prices and food prices are very, very expensive plus they add a 20% Service Charge on everything you buy. Next time we have to fly from Gatwick I?m going to re-evaluate my plans and find somewhere better value with no extra add ins (which we were not informed of)
Food and drinks: Very, very expensive plus 20% service charge on everything ! Ridiculous ??
September 2024 by Judith Wright
Afternoon tea for 3 .absolutely loved it .. best place I've been for afternoon tea .. the service was exceptional ....
September 2024 by Greg Harker
Comfortable accommodation in a good location. Had a two course evening meal for 2 with a bottle of wine in the restaurant and found it a bit pricey at £105.00, probably not helped by the 12.5% service charge!
September 2024 by hydee hi
We stay here when we?re going to the airport. The rooms are clean with everything you need. The staff are very useful and polite. A taxi is booked for you. There is a restaurant and bar which is very nice and the food is lovely
September 2024 by Andy Harris
Loved it here, staff were superb at check-in, the bar and restaurant were fab and the car park had plenty of room, plus a load of PodPoint chargers.