Customer Service used to be excellent. Sadly. not a pleasant experience any more.
May 2024
Great service with a smile! So grateful to still have a branch to go in to and actually speak face to face with someone. Its a great asset to have!
April 2024
I had a complicated issue which involved my late husbands transfer of money into my account. The staff member was brilliant. She contacted the Nationwide berievement team and got me the information I needed. It was sorted without me having to contact the berievement team . Brilliant..
Nationwide Building Society Finchfield is the UK's best high street banking provider for customer service because we put our members' needs before our profits. We offer a range of savings accounts and ISAs, mortgages, current accounts, loans, credit cards, and insurance - for all life's needs. You can use our online, mobile, and banking services of if you prefer speaking face-to-face, pop into your local branch.