9:30AM - 3PM
Queen Square
Banks
“We popped in today to seek advice on saving accounts as we've recently gotten a bit of money we'd like to work for us.
Spoke to Bal who explained the various options and allowed me time to process and digest the information, being vastly outside my comfort zone.
She guided my wife through the process of setting up the suitable accounts for our immediate needs on the app.
Bal was Friendly, Helpful and Knowledgeable you can't beat good personal service no matter how "streamline" automated service are claim to be. 5*”
9:30AM - 4:30PM
502 Dudley Rd
Banks
“I had few issues that needed PNB assistance.I had visited branch just few times to do usual banking but never had to sit with branch staff.I am thankful to all the staff at PNB Wolverhampton , who were so professional and polite to guide me.Although I had to wait a little long to see the advisor due to social distancing in place and staff issues, which all the companies are facing everywhere, it was all worth it as all my issues were solved.Fully recommend them.”
9AM - 4:30PM
23 Queen Square
Banks
“The staff are professional and friendly. I went into my local branch last week to close one of my accounts, and also make enquiries regarding opening my son his own account. The lady that helped did a excellent job.”
9AM - 4:30PM
39 High St
Banks
“Every time I have been in the girls behind the counter are always so helpful and pleasant. Very professional and very good customer service thank you to all the staff”
“We called in this morning to open accounts. Sharon who dealt with us was absolutely first rate. She explained everything very thoroughly, was very professional but approachable and made the whole process so straight forward. We were so impressed.Thank you so much Sharon.”
9:30AM - 4:30PM
1-2 Dudley St
Banks
“I found the staff so helpful,nothing was to much trouble,eventhou I'm not tech savvy they helped me threw everything,pity more banks don't offer this one on one service,well done to all the staff”
10AM - 4:45PM
5 Wulfrun Sq
Banks
“Have had many dealings with this building society . Always found staff very welcoming and helpful in resolving any queries . Excellent range of savings products offering competitive rates. Nice environment following a refurbishment. Can fully recommend this branch to any prospective customers.”
9AM - 3:30PM
28a High St
Banks
“Overall a nice bank. They need more cashiers on: there are always lengthy waits. Staff are always helpful. It’s a pity there’s no cashpoint machine inside. There was many years ago. I don’t understand why it was removed.”
“I had a complicated issue which involved my late husbands transfer of money into my account. The staff member was brilliant. She contacted the Nationwide berievement team and got me the information I needed. It was sorted without me having to contact the berievement team . Brilliant..”
9AM - 5PM
37 Church St
Banks
“Went to Lloyds Wednesfield Monday Jag assisted me with a, credit card query he was very helpful in sorting this out He is an assett to the bank l must add that all the staff are very efficient, friendly and extremely helpful hope they never close ?”
9AM - 5PM
15 Queen Square
Banks
“Visited the Wolverhampton, Queen Square branch last Friday. In a time when good customer service is a rare experience, it's nice to be able acknowledge and recognise anyone who provides it. I think her name was LJ Hennessy. Despite being busy with only 2 of them serving at the counters, she thoroughly provided what I required & clarified some queries. The wait for non-counter service could be managed better. Thank you.”
9:30AM - 4:30PM
9 Queen Square
Banks
“I came to into the branch this morning to pay into an account of tradesman who’s done and job for me , I was attended to by a delightful courteous clerk called Vanessa, what a professional service. Highly recommend so much so I’m going to open an account with this branch I’m so impressed with the level of service. Kind regards Fred .”
9AM - 5PM
2 Queen St
Banks
“Amazing customer service from start to finish, had a problem with an Online Banking and Setting the App up, Dean the Customer Service Advisor was so helpful and talked me through the process step by step and all was complete, nothing was too much trouble for these guys which cant be said about other Banks, Thank You again for a Great Service.”
“Great place to save not sure why so many negative feedbacks, they are not a clearing bank so deposits and withdrawals are slow but apart from that I have had many years of hassle free saving, good and safe place to save with and usually good rates save with these guys with confidence!!!”
9:30AM - 5PM
6-7 Dudley St
Banks
“I visited Metro Bank Wolverhampton to open a business account. Harnek attended to me where he was very helpful as he answered all my queries and got my account opened on the same day. The service was top notch and I strongly recommend Metro. I will be moving all my business across to Metro.”
9AM - 5PM
Queen Square
Banks
“Steph has been absolutely amazing at helping both me and my Mum with our accounts. She is compassionate, understanding and explains everything clearly, making us feel at ease when coming into the bank. Brilliant”
9:30 AM - 4:30 PM
Queen Square
Banks
“Staff are friendly and helpful. Nice and quick. The new style of high street banking takes a bit of getting used to though but they do still have counter service hidden round the back if it's needed.”
9AM - 4:30PM
1 Wolverhampton Rd
Banks
9:30AM - 3PM
32-34 Dudley St
Banks
“I had a good experience today at Santander. There was no queue and the lady who saw me was very helpful and professional.They have good social distancing and cleanliness measures in place with hand sanitizer and barriers. All the staff were also wearing masks and gloves.I felt very safe and my visit was efficient and easy. I would definitely recommend this branch.”
9AM - 4PM
Anders Square
Banks
“Great service from Priyanka and Nikki. It was my first visit and she was a brillant. Amazing customer service, She was very patient with me. I'm a disabled and Priyanka took her time to explain everything.Thank you to Nikki too for helping me complete some forms , once again great service.Thank you so much.”