I'm waiting in the queue at the moment 5 people before me 1 teller on 2 empty teller spaces been waiting 15mins so far and the queue hasn't moved what a shambles this bank is if it wasn't such a hassle I would change banks.
June 2025
Very very slow
May 2025
Santander Bank - West Bromwich
I visited Santander Bank today to resolve some issues with my online banking. After waiting approximately 40 minutes I was seen by a staff member named Sabita. From the beginning of our conversation I found the interaction frustrating. While I was explaining my concerns Sabita was typing... read full comment
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.
