I am extremely disappointed with the service I received at the West Bromwich Halifax branch. After losing my ATM card, I went there and showed my ID to request cash or a transfer to my other account. However, the staff refused to transfer money or give me any cash, saying the maximum amount they could give was only £100.... read full comment
March 2025
Tried phoning Halifax , they said sorry no one available. Had a simple transaction, still no one available, so going to Draw all money out and go out .
February 2025
Waiting times here are ridiculous. Waiting time on phone is actually better!!
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