It's a pity they can't clone Julie! Unless she's on there's always a problem. Two young women on and despite the notice saying closing for lunch at 1pm decided to close it at 12:53. Firstly, they said they didn't have time, my prescription was already prepared so then they tried "the pharmacist has gone" which I do appreciate... read full comment
December 2023
Holding on the phone for over 25 minutes, no response. Very poor service, totally unacceptable when trying to check urgent prescriptions are ready. Some us have to work for a living, and need top know before we turn up to find not ready or actually misplaced, needs to be managed by someone who actually cares.
December 2023
Doesn’t answer the phone, I don’t mean they take ages I mean they simply don’t answer. In hold for 3h 16m today, yesterday was 2h58 minutes, then you get cut off. Always the same. Reported to the General Pharmaceutical Council and I would encourage others to do the same. This is beyond poor care
Murrays Pharmacy is a leading award winning community pharmacy group and healthcare provider with pharmacies across the UK, mainly in community and health centre locations. We employ over 230 staff across 25 pharmacy locations, including specialist mobility aid centres.
Our Pharmacies are committed to healthcare and our vision is to be a great pharmacy brand. Our customers are our main focus and we endeavour to provide them with exceptional friendly services in the pharmacy sector. Accessibly located within the heart of communities, our local pharmacies are right on the doorstep and strive to be the first choice for customer needs.
A key partner of the NHS, we also work closely with local healthcare providers.