Having visited the Sutton Coldfield branch and half expecting to be ask to make an appointment to deal with my request, I was pleasantly surprised when a lady with outstanding interpersonal skills offered to help me and took me out of the queue to carry out my transaction. Everything was dealt with quickly and efficiently. I... read full comment
April 2025
VEry helpful in directing me to the place I could get the information I needed
March 2025
Visited back in November with the family to each collectively sort out our banking issues. We were served by Asaam who was polite, helpful and patient. I was especially impressed with how he kept my three year old busy body niece entertained while simultaneously sorting out our banking issues. Thank you!
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone. To find out what accessibility services are available in your local branch, search for it in our branch finder.