February 2024 by April
Friendly staff, good selection of food and drinks.The seating areas are kept clean and tidy.
February 2024 by Maria Föller
Perfect!
February 2024 by Just Adam Here and there
It's OK as coffee shops go. Getting expensive now
February 2024 by Christine Brant
Coffee and cake while waiting for husband to pick me up. Lovely as
February 2024 by Jacqueline Jefferson Breeze
Lukewarm tastless but expensive coffee.
January 2024 by Lewis Westwood
I love
December 2023 by toma
as someone who goes here weekly this is store is going down hill, it seems like one of the female employees doesn?t know what she?s doing and is also rude
December 2023 by Susan Lane
4 staff on all chatting. No interest in customers.Everything seemed such an effort too busy talking about their night out or where they were going.Too many staff on in the morning. When I asked where sugar was for My guest. Just gotta attitude err there! Not good enough
November 2023 by Michael Parkes
Great to see the winter range of special drinks back at Costa. Dudley is a nice branch with quite a bit of space, clean, atmospheric and always very good coffee. Particularly good service today from Zoe.
November 2023 by Andrew Hadley
It's a Costa, so you know exactly what you're going to
November 2023 by Martin Hudecek
While admittedly i like to make my own coffee and watch the tv in my own time, i sometimes like to go out. This place isnt my first choice but i also would add starbucks and smaller places are usually better too. Without needing to hightail to an actual republic.Wheelchair accessibility: Poor sadly
October 2023 by Kevin Lines
I come here very often as a local student, often served very nicely, i?ve had the pleasure to meet probably all of the staff here. The majority - faultless - nothing to complain about. Food is nice, drinks are nice and generally enjoyable atmosphere.All but one, assuming the manager. I?ve been reading some reviews and a fair few of them are about her. Not a very good attitude towards customers. Just generally quite rude and gave me a telling off as if she was my superior. Not happy, i?ve given the same review before on a surgery a year back - nothings really changed..Thanks to Zoe and Manda though for always serving with a smile and being so polite ?? appreciate it!
October 2023 by Jasmine Galloway
It was okay but i realised that you can only use the toilet if you purchase something as the toilet door has a code on and the only way you can get the code is on the receipt. I think this is absolutely unacceptable as it?s taking away a basic human right to use a toilet. Have contacted higher authority?s however and said it will be dealt with. Horrible thing to do, putting a code on a toilet.
October 2023 by Birmingham Beer Blog
Great service and coffee. Staff were helpful to me with my infant
September 2023 by kamran mushtaq
Been a costa customer since 80s. Never been made feel so awkward.I was with a colleague and a friend. There was a long queue at the till so we decided to sit until the people in the queue was served so we sat down. A staff (possibly the manager) approached and said "you can only sit here if you buy something" it's not what she said, it's how she said and approached us. There were others sitting there without any food or drinks on the table but we were the only ones approached and we were the only COLOURED PEOPLE there so. I do understand sometimes you can be made to feel differently if you look differently but I thought that times got better. It was clearly a slap with a smile and technically she was just doing her job. Thank you Costa, never walking in again
