March 2024 by Iain Richardson
Its a typical premier inn, dated decor, noisy floors and poor heating. Cooked breakfast was pretty poor, rubbery fatty bacon, tomatoes grilled to death, barley cooked eggs...Stay was ok, breakfast not ok..
March 2024 by Cristi Moeuz
Best ... grade 10
March 2024 by Steve Nye
More expensive than some close by, but fitted on this occasion. Proving just as expected ?
March 2024 by Patsy Portway
First time I?ve stayed in a Premier Inn and wasn?t disappointed. Easy to locate, the rooms were clean and fresh. The bed was lovely and clean, and very comfy. The bathroom was clean and in proportion to the rest of the room. The reception staff were friendly and helpful, as were the restaurant staff and both were a credit to the company.Will definitely stay here again, as it?s close to the NEC.
February 2024 by Mike Whitaker
Never made a secret of the fact that I'm a fan of Premier Inns. This one is no exception. Facilities, staff, rooms all wonderful. There's a Beefeater next door, so brekky and evening meal sorted. Grub was great; simple, nutritious and reasonably priced. Staff were lovely and the place is just off a roundabout on an 'A' road and dead easy to find. There's even a garage across the road if you need to top-up with fuel! What's not to like? Warning: if you use this place as a base for an NEC visit, probably best to drive and park. The route is remarkably straightforward. I was warned that local taxis are unreliable and personal experience showed that they are expensive for the length of trip involved. I suspect, in my case at least, that the punter is seen as a captive audience and a bit of a cash-cow. Beware. Learn from my experience and be prepared to haggle or wait for another cab, if they won't turn on the meter.
February 2024 by Jim Goodsell
Pretty standard for a premier
February 2024 by Graham Bolton
Overnight stay before Birmingham flight. Left at 5.00am no issues.
February 2024 by Liam Murray
Internet was down for a full week, which was annoying.Staff were very
February 2024 by Jeff Sutton
Room and bed was clean but it's close to HS 2 and it looked like a lot of workers use it ,could do with a major renovation especially the
February 2024 by James Spencer
The moistest Premier Inn in the UK.
December 2023 by Rob Beacham
A great Premier Inn ideally located for NEC, airport, and The Belfry, clean tidy rooms, excellent VFM :-)Rooms: Clean, spacious, great shower, comfy bed
November 2023 by J D
Quiet, clean room, was quite expensive-comfy beds, sheets given as duvet too hot. Needed more tea and coffee bits.Food & drinks: Went over to Beefeater pub, food bland and microwaved maybe so don't rely on eating there as hotel has no resteraunt but is nr Sainsbury Express and other shops.
November 2023 by Don T
Well where do I start there was blood on the bath mat there was rust on the towels a panel just fell off the wall. there were ripped towels. we paid for Wi-Fi which did not work. we ordered vegan breakfast for three people and the sausages were almost completely raw and had to be sent back, the staff were fine and polite but the whole experience was dismal and the price was horrific. £500 for 4 people 2 nights such a rip off, left after 1 night.Rooms: Really outdated poor condition
October 2023 by Paul Smith
This hotel is in a great location for getting to the NEC. 10 minutes drive even in peak traffic. I have stayed at many premier inns, but have never come accross such friendly and happy staff who were only too willing to help. Stayed here 3 nights and customer service was consistently high. This started from the check in desk and continued in the beefeater restaurant at breakfast and dinner. The staff deserve a huge pat on the back for their consistency of delivering great customer service. Well done to all of you! I didn?t meet the chef , but the choice and quality of food was very good too. I will definitely stay here again. Thank you for making my stay an enjoyable experience.
October 2023 by Jilly Day
Quiet, clean room, was quite expensive-comfy beds, sheets given as duvet too hot. Needed more tea and coffee bits.Food & drinks: Went over to Beefeater pub, food bland and microwaved maybe so don't rely on eating there as hotel has no resteraunt but is nr Sainsbury Express and other shops.