March 2024 by Matt Parker
Thank you Chelsey for today. You made my daughter feel special. Amazing at what you do. You honestly went the extra mile todayThank you
February 2024 by Harrison Ling
Staff here on Friday evening (9th Feb) super nice! Thank you for the help.
February 2024 by ronald griffiths
Kids love it here. And my wife too. This place has been a huge help with my autistic daughter. Really friendly and helpful thanks
February 2024 by Lavender Bee
Esma/Esme (sorry I forgot your name!) was absolutely BRILLIANT when I took a bear in because there was a small problem with it. The issue was resolved quickly and she was SO helpful.I have never had a problem with customer service in this shop.
January 2024 by Ashamai Newbury
The lady with dark hair did my sister build a bear experience she was brillant would 100% recommend, she absolutely loved it x
January 2024 by Lauren Farmer-Lawrence
All very good went they made my little boy happy
December 2023 by Deborah Berry
The cost soon mounts up the cost when buying just the basic bear a d a few clothes.
December 2023 by Peter Baggs
Staff were helpful in choosing appropriate items
November 2023 by john
Great place, very friendly and will help you when asked. Good prices and they check up what information you asked for that they cant answer.
November 2023 by Aimee Walsh
I had my daughters 7th birthday party there Sunday. The staff were friendly and very helpful both when calling in and on the actual day. I can't remember the party leaders name but she was great! The whole thing was perfect and my daughter & her friends had a great time!
October 2023 by Julieanne Garfield
Sooo loud on a Saturday and school holidays during a kids party, but as long as you avoid busy periods, it's a nice big open space with stock displayed so I can easily reach it and as I'm a wheelchair user that's great. I presume the racks are lower down to appeal to children? Which suits me fine.Cute clothes for your bears. Some of the bears are overpriced in my opinion and sometimes you get Web offers that are better, so always check your bear out in store then look online at BAB to see if a bundle is cheaper.Staff are very friendly and helpful and there is a loyalty scheme to get offers and save money if you register with them.Be prepared to have to drag your child out as they love it in here!
October 2023 by Barry Minto
2 staff on which meant we had to wait a while to get my 3 year old a zero teddy. Not very good service if I'm honest, unless you have 1 person at a time 2 staff can't cope. Especially if they get busy. We waited to long for 1 item.
October 2023 by Zöi3 Greer
OMG loved it?first time I've been can be a bit expensive not something you would do all the time, nice for special occasions.
September 2023 by Emmanuel Cardoso
I received an awesome service from Naomi on Saturday 090923.Thank you
August 2023 by Lucy Davis
On Saturday, i visited the store to buy a few outfits despite the teddy not being a build a bear. However, I would like to give a massive shout out to Naomi who was friendly and patient with the little one and let her create her own certificate for the bear after she noticed my kid dressing it up. My little one is extremely shy and doesn?t normally talk, but was soon made comfortable and couldn?t wait to show off her new bear .
