Shoe Repair in Birmingham, West Midlands

“Highly recommended! Took 2 pairs of designer shoes for re-soling and re-heeling and they’ve come back as good as new, I’m absolutely thrilled and will definitely be returning”

“Absolutely brilliant service. This repair man is a true master at repairs. I originally took an Italian leather pair of boots into another place in the Northfield Grosvenor. The shoe mender in there told me I could not have leather soles and heels repaired on my boots. He was telling me that the boots were not suitable for a leather repair. So I decided against it and took them to this shoe mender in Northfield market. He repaired my boots in under a day and has done a magnificent job of it. Yes the prices are not so cheap but I do not mind paying that bit extra for a master at his trade.”

“Great quality service at a great price!! I had a pair of leather boots repaired as the outer sole and heel were severely worn. The cobbler cut down the existing and fitted a new sole and heel. The grip looks great. The price is even better!”

“Went to repair shoes they did a good job n great customer service...launderette services available. Social distancing adhered to masks worn for safety of others would use again”

“Went to Great Western Arcade in Birmingham - what lovely service from a wonderful guy who had been with the company 25 years - so warming to hear what a wonderful company Timpsons is to work for! Thank you for a very speedy shoe repair before you closed for the day - much appreciated”

“I went in to get a spare car key cut. I had my 2 small children with me. Kevin was very friendly, professional and helped me out when my 2 children started crying. Kevin made me feel very welcome. As I was feeding my child, I saw his friendliness and professionalism to other customers. He's a credit to your company. The key works great and it was done quickly.”

“Chris did a superb job on my scuffed shoes... This is how shops and service used to be before big commercialisation.Chris was friendly and professional from the get go... The shop was fully stocked, bright and clean.I was in a queue of customers and watched Chris's approach towards all of us and his politeness and attitudes was a breath of fresh air, he took a real pride in making sure all the customers felt valued and the work he did for me was exceptional.I was ready to buy a new pair of shoes because the scuffs on the front were very untidy... Within a few minutes they were perfect and ready for a new lease of life.Very pleased with the service provided by Chris and Timpsons as a company have a multitude of services on offer.. Inc drycleaning, shoe repairs, key cutting, engraving and photography to name just a few.Ideally situated in the swan shipping centre with ample free parking.”

“Used Northfield branch a few times since they opened. Great customer service. James remembers my requirements and is extremely customer focused with a great attitude.Gary”

“Got a pair of second hand posh shoes for Christmas that needed a bit of TLC. Dropped them off yesterday and picked them up this morning. They look brand new. Good service. Good price. Very happy customer.”

“Fantastic experience! Had two watch batteries replaced in just 30 minutes for a reasonable price. The gentleman assisting me was incredibly friendly. Highly recommended!”

“Excellent service! Brought a special pair of leather walking boots in to be completely re-soled and job done quickly, for a fair price and looks great. Hopefully have many more years' of wear in them now”

“Took a dance shoe in for a friend that needed a new strap putting on, after other stores said they would be unable to do it. The guy in Kings Heath was fabulous! Replaced it in about 30 seconds flat, brilliant service! Will use this place again!”