AirPods Max Gen 2? “Not available.” Your “5G” works like unstable 4G even in the city centre. Honestly, EE fails at everything — service, stock, connection. Total joke ??????
August 2025
Worst behaved staff including Manager. Low level of standards disrespectful behavior towards customers. I wasted my time by choosing this store .They are not helpful at all .This would be the worst EE store with useless staff and wasting precious time of customers. EE should consider firing all the staff including manager... read full comment
August 2025
Customer service are very bad, There are some customer service man very rude and very bad.
The EE store located in the Bullring Shopping Centre, Birmingham offers a next day mobile phone repairs for customers on any network. The repairs are manufacturer (Apple, Samsung, Google and Huawei) approved, so you can have peace of mind knowing your warranty and personal data are safe. The store also offers a great range of mobile phones, tablets, broadband and SIM only deals for personal and business use.
