Cell Phone Stores in Birmingham, West Midlands

“I have to say that Isha and Jeevan both are a star. Furthermore, Jeevan is a fun character They made my day. Excellent service. Very professional and friendly. 10/10 for both of them. Jeevan got very good humor. I love being at Three with both of them.”

“CEX eco friendly!

I love this shopping brand, because is a way to save the planet and reuse, reduce and recycle technology.

Erdington shop is my favourite shop, is not so close to my house but I do not care have a trip to go there, is not a big queque, the staff is really friendly and helpful they always advice you in the best way, and all the time they are polite and kind.

Many stuff available and also good prices as always!

Complete five stars experience CEX Erdington.”

“Excellent customer service! Bought a switch lite in 2023, it developed stick drift really bad, took it into store, quick once over, and a replacement is being delivered next week, all covered under warranty! Brilliant staff, excellent warranty, can’t fault the place”

“I had a good experience with Three staff and been in this shop a few times recently with my partner, Fred. I needed a new phone and couldn't make up my mind and felt silly as I did not understand all the tech jargons but when I spoke to staff Aji or Kevin ,they took the time to explain the phone specs and honor tablets specs, costs and best value for money. Still couldn't decide what to buy, my partner bought me an honor tabletx8a with Kevin's help with Three. Kevin advised me to bring my tablet and my new phone(once bought) to Three as he was willing to transfer all my phone data and set up my tablet for me. Bought a new phone eventually and had to set up an appt with Kevin for another day as advised by staff. When I took my phone and tab, Kevin was busy with another customer, however the manager stepped in.. advising Deeps to assist... Deeps was very helpful in transferring my data until Kevin became free to assist me further. Kevin was very professional, knowledgeable, very patient with me and took the time to explain things with me when I didn't understand things. So Three pls promote your staff pay to retain your staff and keep up the good work. Thank you?”

“Helpful staff. Lots of tech choices. Prices are not as cheap as I expected and compared to other shops, but it's in city centre, so their rent and bills must probably cost more.”

“Great customer service from Sally, a tremendous asset to your team, kind, listening and accommodative who sorted out my replacement sim within minutes to get me connected again”

“Walked into this EE store ( Kings heath) today to enquire about a dongle and was helped by this very kind, helpful and excellent staff member called Nathan. He took time with us and explained all the options and went out of his way for us . Also i have ended up treating myself with a lovely phone and gave me great deals and gift as an option. I would like to thank Nathan for his phenomenal customer service and appreciate your work attitude. Many thanks from a grateful customer.”

“Amazing costumer service and always friendly atmosphere there. Super helpful staff. Loads choice of goods - each item very well clean and tested...this shop never disappointed and definetly i would recommend.”

“CeX is a great place to buy and sell electronics, games, and gadgets. I’ve found some really good deals here, and the prices are usually fair compared to buying new. The staff are knowledgeable and friendly, and they always explain things clearly when trading items in. Sometimes it can get busy, but overall it’s a reliable store if you’re looking for second-hand tech at decent value.”

“Happy customer - was served swiftly. Wanted a kindle was able to have some assistance in choosing the model i required. very pleased with my purchased just what i needed! - Highly recommend this store. :-) Thank you”

“This is our 2nd visit to Phone Link. The 1st was to purchase a used iPhone. The service we received was above and beyond. So patient with my husband who wanted to look at quite a few of the phones before making a decision. The IPhone he decided on was like new and over £100 cheaper than other phone shops we had looked at. In fact when my phone packs in I’ll be getting my next phone from there too. 2nd visit was to repair a badly cracked, well smashed iPad screen. Exceptional service as usual and it was repaired same day, even on a busy Saturday. Can’t thank you enough. My Granddaughter was super pleased. The workmanship is fantastic. Even got a screen protector fitted free of charge. Which I didn’t even know you could get for an iPad. Anyone who needs a phone or accessories, even a repair. They do more than fix screens. This is definitely the place to go. Excellent service with great prices what more would you want!”

“I had no problem here friendly staff I bought phone charger because I go out about 3 hours I noticed my phone needed charging so I've had to return back home early those days over because I bought walk phone charger once it's charged it lasts months I payed 25pound for it only thing I didn't like was they said I can't sit in sofa why no idea my legs was hurting no not allowed what's going on with the chairs I don't see your name on it weird ?”

“Hiya There Derek
My Miss Lauri Bruce I Was Looking At The iPhone 7+ In Rose Gold And I Love It With The Home Button And Will The Battery Last Long Time Up Till Round %100”

“Very stressful day my husband and I had. Could not top up at our local shop. Rang ee and told us to go to the ee shop. Young man said he would need help with sorting it out. After a while I rang 150. TARIK took over and with the young lady at ee we got sorted thank you all”

“Friendly and helpful. Just went in to get a new SIM card (recommended by tech support, because my original Three card is 12 years old) and it was all sorted in 5 minutes. Nice job :-)”

“Visited this store on the off chance to inspect some items. The staff were friendly and helpful.I did find their B grade to be a bit more scuffed than other stores but I guess that’s due to the locals trading the items in.”

“I visited the Vodafone store in Kings Heath today and spoke to indie, had a great experience. Very friendly, helpful, and professional. She answered all my questions and made everything easy to understand. I’m really happy with the service I received. Great customer service!!”

“I have brought a few times from this company, I’m very happy with what I’ve brought. Very honest and extremely friendly, helpful staff! prices are brilliant too. Trusted :)”

“amazing got my xbox one from there great deals best store ever wish i could go back but i moved from birmingham to nottingham would go back for visits my family always shopped the for the best tech deals”

“Thank you to Sister Fatima Al-Zahra. She treated us very, very elegantly. She served us and helped us a lot. She was very, very cooperative. She deserves the best employee at EE.”

“Best customer service He is talking very nice day with a customer he have very good character
??? asper???

He takes great care of the customer, his manners are very good, he is a very nice guy”

“Went into selly oak branch tonight as my contracted phone had broken and I needed to purchase one. A young man I think his name was Paris, hope I got it right he was amazing helpful and supportive , I did not feel like he was trying to hard sell, he was so helpful with my phone and even set it up for me , I will definitely be thinking of switching from ee when my contract runs out .a great service well done young man”

“Thank you so much to the wonderful lady who helped The gent today who lost he's phone the man with he's service dog. You need to be promoted to manager,sorry I didn't get your name but you know who you are ?????”

“IQRA was absolutely fantastic. She was so so patient and kind. She explained everything .Nothing was too much trouble Extremely helpful Spent ages explaining everything about the service”

“Amazing customer service and friendly staff after having a terrible experience at the Perry Barr Walsall road store yesterday and terrible customer service I considered leaving ee but after attending this store today I’m happy to stay with ee now”

“I had an exceptional experience in the store yesterday. The staff went above and beyond to help me and I left the store with a truly amazing deal. I want to particularly mention AJ who took the time to make sure that I received the best offers available to me . From now on this is the only EE store I will be visiting.”

“Have to say there was a time when I didn't like coming here.The assistants seemed brusk and condescending and the shop was chaotic.Since moving to the Oasis shopping area there has been such a change!The assistants are all very nice and helpful and the shop itself, is orderly and the kind of place you want to go to.I know it must be a challenging place to work at times but these new staff have just the right attitude and as such I've been in there regularly over the last few months and cannot say enough good things about.Highly recommend.”

“Small mobile phone shop situated upstairs near the clothing desk. The staff are always willing to help you with any questions you may have but they don't make you feel hounded in to making a purchase.”

“Brilliant advice and customer care from Tom! Couldn't be any happier with this place! Went in looking for advice on a new phone, tom recommended a samsung to me and it's been bang on perfect, does exactly what I need and more! Cheers Tom!!”