Grocery Stores in Warwick, Warwickshire

“This store is everything and more that you expect in a village shop! It sells practically everything you need and you can drop off and collect your DHL and UPS parcels from here too! I always receive excellent customer service from all the staff but yesterday was above and beyond. UPS had delivered my parcel but the supplier needed a release code and they hadn’t sent it to me so of course UPS would not release the parcel. So the owner of the stores contacted UpS on my behalf and then the supplier for me and eventually they would release the parcel. Bart was determined that I would not be leaving the shop without my parcel. He really went the extra mile and saved me an awful lot of time. Thanks so much”

“I like this shop, but it doesn’t like customers!!Seriously understocked. Staff appear to unhappy (one is quite rude and keeps talking on the radio whilst serving!). I believe this shop is suffering from higher (above store level) management issues. Those managers, I believe, have forgotten the importance of customer service and that begins with looking after your staff.Happy staff means all they can do is done better.Help the staff by providing the stock.I’ve started taking some of my money to Sainsbury’s. It’s cheaper and the product is on the shelves.Some of the staff here are fantastic (most are great), but I believe they are run down by a difficult to work in system that’s putting the customer against them, which is not fair.Please tell me I’m wrong…You cannot sell what isn’t on the shelf.I really like the wider aisles that gives an airy feel.I also like the use of the self serve unpacked food, but without any decent container or bag to use, I haven’t used them in a while. (Those cheap appear bags are pointless).Maybe you could sell some environmentally friendly reusable containers (ready to go)? FYI: the containers you do sell will need washing and can we use them; before we paid? I recommend a re-think to make this more suitable to customers.It’s a shame the shop is being let down. The reward scheme seems good, but the prices are really really high to begin with, so unsure if I’m actually saving.Another bug bear for me - the same item is often for sale on different shelves, sometimes at different prices!! Apparently this planning done in an office somewhere… let the store manager’s manage the store, they know best what customers want, your software isn’t good enough..It’s just my opinion based on my personal experience of the last near 12 months of using this store…. It just like the massively overpriced Shell garage, I’m being encouraged to go out the village to spend money.Edit:I have spoken with the temp manager Gary (who also manages another store). He understands the issues with the store and is working with the store staff and senior managers to make improvements. It may take a month or 3. One star added for his communication and time given to explain and converse about the issues present.”

“This community driven project is operated by volunteers. You don't have a choice of a lot of different brands here, but you will find almost anything you need for breakfast, lunch or dinner. A lot of local produce, fresh bred and really friendly staff. Please support this initiative!”

“I just wanted to share and congratulate the team at Cressida Close for your excellent service and customer care during these current times. All of the staff have been outstanding. Keep up the great work it really means a lot to the Warwick Gates community ?”

“Quality of product is very good especially compared to Lidl etc. Busy but well kept store, perfect size in my opinion and has an impressive range! Argos as well couldn't ask for more really. credit to all the staff that run it. ?”

“Waitrose Warwick South Services, a rest stop on the M40, has a variety of shops. Stop to refuel Buy snacks before traveling . . . . .Clean bathrooms, lots of parking, excellent.”

“Big supermarket, with a variety of products, and one of the few where I can find raw plantain and cassava. Definitely recommended to have the Nectar application to reduce prices and be able to scan and shop.”

“This is a large tesco with plenty of parking outside.Inside, there is a sit down Costa coffee shop, along with a goulds barber and a timpsons.This tesco is no different from any of the other tescos you might visit. It has good quality products at competitive prices.The store is clean and well organised and the staff are all very friendly.”