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“The advisor that I spoke with this morning was extremely pleasant, efficient and professional: ‘phoning back, for example, to explain how my account had been unfrozen etc, even though doing so was not strictly necessary: very good service.”
Closed
9 North St
Banks
“The customer service is amazing by all staff at the branch. I was helped earlier on today by a lovely lady named Iky. She was very quick, precise, informative and extremely friendly.”
“Two lovely ladies helped my elderly mum, and I watched them be very patient with another elderly gentleman. My mum kept talking about them on the way home on how friendly, chatty, and patient they were. So many banking branches are closing these days and going very digital, which is unaccessible or inconvenient for older people. I'm very grateful for their help and kindness.”
Closed
14 Church St
Banks
“Very friendly staff, there wasn’t any queue when I went in, only negative thing is the deposit machine can’t recognise your notes, no matter how many times you put the money in or how many times you rearrange the notes?”
“From the moment I opened my account, I was very well assisted! I can’t remember the name of the person who was so friendly and helpful in assisting me opening the bank account!
Today, I returned to the branch to request some assistance with another matter, and the lady who helped me was so nice and helpful.
Massive thank you to all members of staff!”
Closed
15 Church St
Banks
“Want to say big thank you for the gent which one was working and giving a service at 19th of May. Everything was explained really well, and all our questions were answered. Would like to see more people working with this kind of passion in them work!!”
Open 24 hours
Newbold Revel
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“I have been having difficulties with access to accounts for a person that I hold Deputyship for. I have visited the Rugby branch three times in recent weeks and with Maxine's professionalism and determination my problems have been resolved.
Thank you Maxine.”