Shoe Stores in Swansea, Wales

“Amazing service received by Emyr today! He was very personable, knowledgeable and patient! I would definitely recommend going to Slaters. Price was reasonable and it proved to be a one stop shop for what we needed! There was a good range and the store itself was well organised and welcoming. Thank you for a great experience!”

“After purchasing DM’s (patent Chelsea boots) in October/November I was devastated to find yesterday that they seemed to have a spilt across the front of one boot. I sent a complaint to the online team, and a reply advised me to take them into a store. Living in Llanelli, the Swansea store was nearest and so I had to travel half an hour to get there. I never write reviews, as I just haven’t got time most of the time. However, the three staff who dealt with me this morning were outstanding and I’ve got to write this review. The staff were one man, and two women. The man told me quickly I was able to have an exchange. He took the time to tell me which boots they had in stock in a size 6 as mine were currently out of stock. He then handed me over to a lovely young lady who couldn’t have been more lovely. I tried on lots of different Dr Martens. She was back and fore to the stock room and I was also between two sizes and think I tried on each pair about 10 times. Nothing was too much for her. She encouraged me to make sure I got it right. The other lady was popping over to offer advice too. I actually ended up adding on money to purchase two pairs of Dr Martens because the staff were so lovely and helpful. I definitely recommend Schuh, especially the Swansea store after today. I will now be returning more often as the service was fantastic. I hope the three staff get to read this, I’m sorry I didn’t catch your names. But thank you all so much. Excellent service, you were fantastic. You deserve to be recognised. Thank you. Very happy customer.”

“Outstanding. Staff member went above and beyond to obtain a pair of shoes for me from another store within a week of me first entering the store. All staff members were friendly and knowledgeable. Left fully informed of their exchange policy even though for sentimental reasons these boots will not be returned. I've had such a positive experience with this store. Good communication and high quality item. Would highly recommend.”

“Always shopped at Clarks over the years, good quality shoes and good service. Went in today, had a problem with a purchase for my husband, but the staff were great, no quibbling, just sorted it out immediately. Many thanks to the staff at the Swansea Quadrant shop”

“Love new look most of my wardrobe comes from here,had a lovely dress,really nice on and what I loved most it's got pockets,would have got the green but didn't have my size,nice and light for hot weather ?”

“Had to go in cos I was with my missus, music was alright, they sell lots of clothes, changing rooms are open again which is great cos I meant I was on there for ages”

“ABSOLUTELY AWESOME, I SHOP HERE TWICE A MONTH PLUS I ORDER ONLINE. THE CLOTHES ARE TOP-NOTCH, CANNOT FAULT THE QUALITY. TODAY IN SWANSEA "KERRY" SERVED ME AT THE CHECKOUT, GOLD " " MEDAL FOR HER”

“I've been consistently impressed with Matalan—it's one of my go-to stores for affordable yet stylish clothing and homeware. Their fashion range is great for the whole family, with options that are both on-trend and practical. I especially love their seasonal collections and the quality you get for the price. The home section is also a hidden gem, offering everything from cosy bedding to chic decor pieces. Staff are generally friendly and helpful, and the click-and-collect service makes shopping even more convenient. Overall, Matalan strikes a perfect balance between value and style—highly recommend!”

“Loud music and being 55 I don't know what music is lol. I Was in here 6 hours I arrived with my wife, plenty of staff and I think they don't know what music is. Pretty good experience spending our cash in here and prices were good. Clean place.”

“Went in here looking for some nice crocs. Got help from this nice member of staff named Alfie. He helped me find the perfect pair and gave the best customer service. Service was very quick and was very helpful overall. I would definitely come here again.”

“We went to next in Morfa yesterday to look for curtains. We could not find what we were looking for, but a young lady came to our assistance was very helpful and polite and could not do enough for us. She searched for them on the computer and came up with what we wanted, she went out the back and got a sample curtain for us to look at. She theHer name was Syeda what a wonderful young lady you are, we hope you go far. You changed our perception of young people, never been servd so politely .”