February 2024 by Gillian Wright
Can't really comment about the accommodation as I was only there for a conference . Meeting facilities were good though and I would recommend for this purpose
February 2024 by Lee Martin
I have 3 dogs so I've struggled to find anywhere in recent weeks that would accommodate us. The staff here are superb. So friendly and helpful. Plus pulled out all the stops for my dogs. Made to feel so welcome.Thank
February 2024 by Keith Richard Kirwan
Disappointed with the food for the price in the past it has been better
February 2024 by susan price
I only gone to the swimming pool and it very good staff very friendly and all is very well
February 2024 by Heather Prydderch
Attended a dinner for 50 people in January. A pleasant room and service was excellent.Pity the food didn't live up to the surroundings. The soup was unidentifiable - very thick, presumably of vegetable origin, not unpleasant so we ate it (not drank it, it was too thick. I tried to imagine how I could recreate it - a base of vegetable stock cube, with thickener, flour or possibly some potato, and a touch of spice. Not a chef's dream.Main course was a slab of unexciting pork, with vegetables (not bad) and something else - stuffing?. We wished you had the energy to cut the pork into thinner slices - my knife was so blunt I had to saw my way through it, and eventually gave up.Dessert was lemon tart, clearly bought in, with very solid pastry and a fiercely lemon centre with a texture that defied explanation.Wouldn't dine there again.
December 2023 by David Roberts
This is a lovely hotel for venues and for the Probus club. It serves very good food for lunch and dinner partys and the staff are great.
December 2023 by Susie Williams
We went for a charity Christmas afternoon tea, in aid of the local hospice.The food was poor.We had been before last year... again in aid of the hospice. ..the food was poor on that occasion too. I certainly won't be going againI will give my money directly to the hospice.Disappointed...
December 2023 by Anthony Guest
Signed up to the gym and swimming a month ago.Glad I didGreat gym and swimming facilities and the staff are friendly, helpful and professional. Disabled access changing room and steps into the pool for those with limited mobilityThe sauna is a bonus along with well equipped gym.
December 2023 by Georgine Gray
Meeting held one evening
November 2023 by Sarah Wainwright
Visited for the first time in November and had a lovely stay. Crisis was averted by the lovely young attendent in the Spa as he told us they were closing at 4pm due to staff shortage which no mention was made of at reception when we checked in. He however stayed on until 5 which as we only book so we can use the pool and sauna due to health issues so this was very much appreciated. We ate in the hotel restaurant which was nice as was the gentleman on duty. Breakfast was very good tooNearby activities: Visited the shopping outlet just near the hotel which has two cafes and a farm shop then Denbigh Castle 5 miles away then onto Llandudno
November 2023 by Tim Wetter
Just a wander around during a course, lovely building, nice pleasant attitude from the staff, lovely grounds too.
November 2023 by Annmarie Bateman
The staff in this hotel were exceptional they couldn't do enough for you however, our room had not been prepared to an exceptable standard. The bathroom room bin was full of the previous clients rubbish the floor had not been hovered and no milk left.
September 2023 by Adrian Moran
Stayed for 4 nights, and the overall experience was very good. The staff were amazingly friendly and helpful at all times. My only complaint was the lack of choice on the menu, and our room did look a bit tired. However, the bed was very comfy and the room was clean, and kept clean for the duration of our stay. Would I use it again? DefinitelyRooms: Clean and tidy,but a bit dated. Good wifi though.Food & drinks: Well cooked, and tasty, especially the paté
September 2023 by Alison H
Stayed for three nights and booked for business purposes. Had high expectations looking at the images online but the reality is very different. The whole place needs an overhaul, it has zero appeal. The outside looks abandoned and inside is no better. Decor couldn?t be further from ?country house? more like a grubby hospital ward, stark walls, strange abstract decor, staff barely spoke and looked thoroughly miserable. I honestly thought I?d got the wrong place, didn?t look open, definitely had The Shining vibes! My room, in contrast to the stark plain public areas, was very dark, dated and grim. An ancient trouser press (I mean, who even uses those?) was attached to the wall next to the bed and covered in dust. Carpets could do with a good vacuum and every chair was stained. It was thoroughly depressing. Bathroom was very dated but clean, bath panel needs replacing and nowhere to put your toiletries aside from a tiny glass shelf. The ?view? from the window was a concrete wall with what looked like a room opposite that had been boarded up with some old rotting piece of wood, never seen anything like it. And to top off the whole experience there was no plug socket anywhere near a mirror. For the vast majority of women that alone is a deal breaker! Such a minor detail but really frustrating when using a hairdryer and could easily be resolved. Unfortunately the mirror was screwed to the wall so couldn?t be moved during my stay. Breakfast was also disappointing, served from a very old fashioned buffet trolley that was fiddly ?burnt my fingers twice on it! Sausages were awful, in fact everything was poor quality which would be fine if paying budget prices but the rooms are not cheap. Had it not been booked through work I wouldn?t have stayed. It?s a shame because it has the makings of being a fantastic place but whoever owns it has completely ruined its image. Alex Polizzi would have a field day. In spite of everything, the room was quiet, albeit creepy, but I did get a good nights sleep. However, I won?t be returning any time soon, I?m afraid.
September 2023 by adrianmoran352
Had a 4 night stay here. The overall experience was very good. Our room, though a bit dated was clean on arrival and kept clean throughout our stay. The staff at check-in and during our stay were helpful, friendly and professional. The food was good, although the menu was limited in choice. Would we stay again? Most definitely.
