“Well the whole experience has been nothing short of Amazing!! So firstly I nipped in the shop on my the Monday before my Wednesday app, me being me forgot the time of app! Even though I was sent the texts to confirm app and also the courtesy call the day of app, but still just wanted to make sure, also I wanted to try glasses on whist I had my daughter with me, so Chloe dealt with us and she was so much more than just helpful, she also with her amazing customer servicegg converted my daughter to be a new customer at shotton branch…she’s a credit to you! So then coming to the shop on what was nearly closing, and can I say I was no way rushed and so on, actually quite the opposite! Also you’d swear I was the first customer of the day, lots of energy and enthusiasm by all!! the blonde headed lady who done the initial photo of the eyes etc, again a credit to your company ….the lady optician again so so lovely!! and there was also a male employee and an other lovely lady employee…all of which were so friendly and also my friend who was waiting for me in waiting area and even she said how lovely everyone was!! So I hope head office at the very least commend your shotton branch for all staff members going above and beyond , and making my experience a wonderful one!! Mrs Lesley-Ann Tellett xx”
Eyewear And Opticians
“Well the whole experience has been nothing short of Amazing!! So firstly I nipped in the shop on my the Monday before my Wednesday app, me being me forgot the time of app! Even though I was sent the texts to confirm app and also the courtesy call the day of app, but still just wanted to make sure, also I wanted to try glasses on whist I had my daughter with me, so Chloe dealt with us and she was so much more than just helpful, she also with her amazing customer servicegg converted my daughter to be a new customer at shotton branch…she’s a credit to you! So then coming to the shop on what was nearly closing, and can I say I was no way rushed and so on, actually quite the opposite! Also you’d swear I was the first customer of the day, lots of energy and enthusiasm by all!! the blonde headed lady who done the initial photo of the eyes etc, again a credit to your company ….the lady optician again so so lovely!! and there was also a male employee and an other lovely lady employee…all of which were so friendly and also my friend who was waiting for me in waiting area and even she said how lovely everyone was!! So I hope head office at the very least commend your shotton branch for all staff members going above and beyond , and making my experience a wonderful one!! Mrs Lesley-Ann Tellett xx”