I know it’s more than likely policy, but it’s a little disappointing as a customer of the bank that you are made to feel as a nuisance when visiting the branch. With this branch now being my local branch which is 16 miles away while I visited to bank I asked for an appointment regarding opening an ISA which must now... read full comment
February 2023
Amazing customer service today (23/2/23)Fair play the staff at this branch are brilliant, especially a lady by the the name of Amanda Fox who processed are ISA applications, a massive credit to the organisation
February 2022
What bank doesn't allow you to approach a desk after queuing for a while to pay money in to pay off a credit card!!! A card that I don't know the details for! Absolutely ridiculous and I'm glad my main bank is Halifax! As a much better customer service!!! Absolutely ridiculous that everything has to be self service!!!