August 2023 by Theo Salisbury
Absolutely awful experience . Just walked in to inquire about how to set up a student account , and the customer service I think was the worst I?d ever received. I wish I?d caught the girls name but she was so rude and constantly digging me out as if willing me to leave. She was so uninterested in what I had to say and basically made me feel like an idiot when I asked her a simple question. Someone teach her how to smile.
August 2023 by Sarah Roberts
Awful customer service from Zoe at the llandudno store. She did not want to help me with my issue. Could not make me an apt, so took my number and never rang me back.
June 2022 by moon child
The very friendly guy on the help desk helped me to get hold of customer services when I'd spend days trying to get through. Took a while to get the right department but it was no bother and no rush. I even bought him a cookie to say thank you!
August 2021 by C J
I wished to hand in a letter from an elderly relative, 91 years old,who was sheilding due to covid .I did not wish to discuss her account just hand a letter in, the man on the door refused to accept the letter as I do not have POA toatally ridiculous , he was a complete jobsworth , and would do nothing to help a vunerable elderly person.
August 2021 by Delyth Shotter
I attempted to pay my account onlineForget it. It is the worst service I've ever encountered and I am thinking of leaving the bank
August 2020 by Leslie Guise
Very satisfied with this bank. Their services are excellent, their advice sound and their security solid. If they are dubious about any transaction, they stop it and contact me immediately, giving me peace of mind. I have no complaints and can thoroughly recommend them.
January 2018 by Shaun The Driver
Useful cash machine ATM
October 2017 by Shaun Garcia
Useful cash machine ATM
September 2017 by zippo man
Useful cash machine ATM
