Absolutely awful experience . Just walked in to inquire about how to set up a student account , and the customer service I think was the worst I’d ever received. I wish I’d caught the girls name but she was so rude and constantly digging me out as if willing me to leave. She was so uninterested in what I had to say... read full comment
August 2023
Awful customer service from Zoe at the llandudno store. She did not want to help me with my issue. Could not make me an apt, so took my number and never rang me back.
June 2022
The very friendly guy on the help desk helped me to get hold of customer services when I'd spend days trying to get through. Took a while to get the right department but it was no bother and no rush. I even bought him a cookie to say thank you!
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.
Other Information
Products and services: Mortgage Advice, Savings & Loans, Insurance Services, International Money Transfers