March 2024 by Tim Rosser
Just sorted out a car . brilliant service as usual
March 2024 by janis clears
Excellent helpful service from the moment we walked into the garage, thank you Mathew Lewis for your help and advice for purchase of my Kia, nothing was too much trouble, everything explained and I had complete confidence in the garage
February 2024 by georgina murray
Due to a leg injury I was not able to visit the garage. David went above and beyond to bring the car to me so I could see it, appraise mine for part exchange, sort all the details out then get the new car brought to me (automatic so I am mobile again) and take the old car (manual) away. Fantastic customer service thank you.
February 2024 by Dianne Davies
I cannot fault the excellent service from Richard Barber - he was so friendly, helpful and very patient in helping me chose my new Kia Sportage- would like to thank him very much and have recommended him to family and friends.
January 2024 by Mary Pugh
Not helpful over priced and had to phone them 3times before they phone me back
December 2023 by David Coles
I originally called in while in the area just to ask about the waiting time from ordering but the level of engagement and interest from the Sales Manager, David, made me decide to order my new EV6 here instead of the closest dealership to my home 250 miles away.Communication throughout has been excellent and the process transparent. The car arrived several weeks early and the Part Exchange / handover process was issue free. My local dealerships in the the SE England could learn a thing or two from the team here. Expect friendly, knowledgeable and enthusiastic service. Im a very happy customer.
November 2023 by phil burt
Very good and helpful
November 2023 by Mike Cassar
Exceptional service! I arrived at the wrong dealership for a service, but they squeezed me in anyway. The guys at reception were so friendly, the service team efficient and mega helpful. Absolutely would recommend without hesitation.
November 2023 by Elizabeth Bassett
Just bought out 3rd car from Gravells. As always we had brilliant service. David (i think that was his name)sorted everything out for us and kept us informed. Transition from old car to new was easy. Will definitely be using again in future. Diolch.
October 2023 by Mike S
After my horrendous experience with Evans Halshaw Kia in Hull, I received a first class service from Matthew Lewis who knows how to do business and is a credit to the company. Effortless transaction, and got my car delivered to London by Kevin who done a sterling job. A big thank you to all, I'm very happy with my purchase.
September 2023 by Gareth Bowen
Easy to get to and park, staff are friendly and helpful. Can be a wait sometimes to get your car looked at, but will try their best to get you in as soon as they can, have phoned us back if a sooner appointment becomes available.
July 2023 by Wynne phillips
Excellent sales service. The salesman, Richard Barber, went above and beyond to make sure we had the best experience, the whole process was handled perfectly and I cannot recommend them highly enough.
May 2023 by christine beynon
Went to have car serviced today staff are very helpful while we waited for the car to be done we were offered coffee was able to sit and relax service done off to go thanks staff at gravells always a pleasure to go there ? ? very satisfied customer
April 2023 by IP Man
I Purchased a used car from them and travelled from far, customer service was excellent. Dealt with a gentleman called Matthew, upfront and honest no time wasting or haggling. Would highly recommend. Very pleased with my purchase.
April 2023 by Saz 1879
Purchased my third Kia (second via Kidwelly) and dealt with Matthew Lewis. Fantastic communication and customer service. Would highly recommend
