January 2024 by Penny Harding-Roberts
A great shop, everything a person could ever need and very reasonable prices. Could spend all day here!
November 2023 by vivien young
Shop where you can get everything from sealing wax to paraffin stoves to casserole dishes to mousetraps to paint. Fab.
October 2023 by Ryan Withey-Julian
Picked up a new strimmer and even though I knew how to use them. I still got the run down and shown every detail for changing the blade to starting it. I'm used to battery powered strimmers so this petrol one was worth the demo. Excellent customer service.
May 2023 by Julia Hyatt (Eastsussexgirl)
Bought a mower from them last year and recently had it serviced. Was told it would take 2 weeks but they didn't contact us. We called 4 weeks later. Seems it was ready after 1 week!
May 2023 by Jade
Usually service is brilliant but, when buying birthday balloons from them including their helium, and them going down the very next day with no refund and not really appearing to care, it makes me not want to use them for anything in the future. Especially when they certainly aren't cheap!
August 2022 by ROY D CHRISTON
Well stocked helpful staff
March 2022 by Alison Ashman
Great service. Very well stocked.
February 2022 by Jan Tallack
A real Aladdin's cave. Sell the most unexpected items from gloves and hats to WD40 and paint!!
February 2022 by Andy Jones
An Aladdin's cave. They have everything you can think of and more. Highly recommended
January 2022 by Chrissy Hallett
It's like an Aladdin's cave and staff are very helpful.
November 2021 by E ?Doc? Doughty
A good old fashion hard wear store with everything you could ever need for DIY.Very friendly staff with a great deal of knowledge.
September 2021 by Andrew Compton
What can I say about Jones Home Hardware? From the first phone call to the payment of our bill, the team are great. Cheerful, helpful and with nothing too much for them. Alistair will offer you a great deal, a great service and always a smiling face. I have been a happy customer for well over ten years, this may not sound that long, and it isn't, but I travel over three hours to get the Hay on Wye, purely to deal with Alistair and the team. It's old fashioned service, something that many could learn from today. You can buy many things on the internet, you can't buy the service you get from JHH there though. Use them or lose them, we've lost too many great local businesses already.Thanks everyone.
June 2021 by PaulK-899
Superb service. What you cannot find, they will find it for you. Exemplary.
March 2021 by want to canoe?
THE BEST Hardware Shop in the world - fact. We have purchased some of our most important tools and machines for our farm/woodland from here, have them fixed and serviced here plus we buy day-to-day items and treat ourselves occasionally to cookware and buy gifts. The team are brilliant and have all worked there for many many years so are really efficient and knowledgable. Their adaptations to covid restrictions have worked effectively and kept staff and customers alike as safe as possible - we know this must have been challenging in such a multi-faceted business. Alastair, Carol and team - WE LOVE YOU GUYS! Thank you :)
March 2021 by Roy Pankhurst
As I know the owners personally, I am more conscious than normal of giving an honest appraisal...I love this shop. Although it may appear small from the roadside, don't be deceived becausestretches back a long way and it's something of an Alladin's cave.This hardware store sells just about any home & garden item you can think of but if your item is not in stock, the friendly staff are happy to order it for you.I've bought a lot of garden machinery here. Not only do I receive useful hints and advice, efficient and thorough on-site servicing is also available.I strongly recommend Jones Home Hardware.