These are the worst repair people I’ve ever come across. Samsung like to call them engineers but they are far from that at best. All the gear but no idea. I had three separate call outs with three different incompetent repairers, all three failed to find and fix the same problem.They wouldn’t give Samsung a BER letter... read full comment
August 2023
Requested a quote for a known problem, was told they knew better and what the problem was without seeing TV. Communication felt rude and abrupt. Lost themselves a customer
