Horrible customer service, especially from the Carmarthen store manager. If I could give zero stars, I would. We bought our 5 year old son some new Adidas sports trousers a week or so ago, he literally wore them for an hour at a kids gymnastics show with soft mats. The trousers came apart in both legs from a single wear... read full comment
June 2023
Absolutely disgraceful staff in this store who are rude and rewrite the Consumer Rights Act 2015, refusing to do anything about faulty goods. A pair of £120 Nike trainers less than two months old and not worn every day were returned as the sole on one heel had parted company with the heel. So under the act they are not... read full comment
February 2023
Terrible customer service. I payed for court shoes, wore them 3 times (less than 2 weeks) and they started to fall apart. When I went back to ask for a refund or store credit. They refused without a reasonable explanation. I won't ever shop here again.
Founded in 1982, Sports Direct is today the UK?s largest sporting goods retailer by revenue, and operates a diversified portfolio of sports, fitness, fashion and lifestyle fascias and brands. We aspire to be a leading sports and lifestyle retailer internationally offering our customers an unrivalled range of high quality leading brands.