October 2023 by Penguin Pirate
Wasn't registered, went in as a temporary and they gave an appointment within 30 minutes. Highly recommended
October 2023 by Ziying Yang
Racist
September 2023 by Courtney Francis
Terrible receptionists. Their job is to tell people blood test results yet when they used the medical term and I asked what that meant she very rudely told me ?I don?t know google it?. Excuse me? Google my blood tests results because you?re not informed enough on your job?! Also one of them hasn?t even come back yet after almost a month and no one can tell me when I?ll receive it. Receptionists were very patronising and when I asked if they could spell something out for me so I can google my results she told me she couldn?t?
September 2023 by E Lewis
Waiting to long for appointments
August 2023 by Boryczewski Photography
Just want to say huge thank your to all receptionists. You are always kind, friendly helpful and always treat me a human.Amazing doctors as well (a specially Dr Meades, Dr McLean, Dr Edwards, Dr Morris and Dr Robert).Our lives are in your hands ? Thank you.
July 2023 by PGM
Dr Edwards and Dr Emily are fantastic
June 2023 by Stephen Rees
A very pleasant and helpful medical practice with several doctors, the only problem is the non existing parking spaces.
February 2023 by Chaithra Nair
Always get appointment based on our urgency. Most of the time when my kids had emergency, they gave same day emergency appointments. Good reception staffs and Doctors.
December 2022 by K
Now, I understand why this gp have review score 3.2/5 in reviews. Not surprised
November 2022 by Sara M
Trying to get through on the phone, and have been hung up on 5 times in succession so far.
November 2022 by Stell
This negative reviews are a nonsense. This is hands down the best surgery I have ever been booked in. I get appointment pretty much every time I want. Especially if it is emergency, I can just talk to the doctor on the phone and tell them exactly what the problem is, especially if it is recurrent. 99% of the time I get to see my named GP and he is fabulous. I have spoken to 3 different GPs over the years and each one listens, reflects back to you what you said and explains exactly what will happen next. I always get copy of tests results when I ask for them for private treatments etc?
November 2022 by John Smith2
Genuinely the worst, most careless GP practice I?ve ever been to. Can only offer an appointment once every 3 weeks and it?s over the phone. Reception are extremely disorganised, they?ve misplaced many of my documents and got my prescriptions wrong. The doctors don?t care about you, they just try and rush you. They have also misdiagnosed me and given incorrect medication advice many times. When you try to speak up, and have a say in your treatment, they get passive-aggressive. Finally, they were supposed to refer me to secondary care. They didn?t write the referral properly, preventing me getting adequate medical treatment.
November 2022 by Sheeba Balakrishnan
Brilliant doctors and fantastic nurses, the surgery has looked after us for the past 12 years, will not think of moving to a different practice. Thank you for your hard work
November 2021 by Jim S
I understand that it is a stressful time to work in the medical industry but every time I contact this place I am given a different excuse for why something hasn't happened or why I need to wait yet another week. Admin staff all seem to have an attitude problem like I'm inconveniencing them when I just want an appointment and the prescriptions I have been having for years - as someone mentioned below it has been a nightmare to get my history so that they can issue prescription. More than once they have said "we don't do that here" when I have asked about my records - so the Drs are playing minecraft on the computers are they? Extremely disappointing.
November 2021 by Mustakim ali
I have called this surgery and have come into the surgery. I must say they work very slowly, on the phone I?ll be caller number 2 with an estimated hold time of 3 minutes and I?ll be on the phone for 35 minutes. Whilst In the reception I?ll be waiting similar times just to pick up prescriptions.
