August 2021 by Joanne D
Went in for an upgrade this week and the NI/Scottish girl who served me (can?t remember her name!) was so lovely and sorted out a brilliant deal! Thanks so much!!
August 2021 by Gill Chan
Staff were helpful and approachable - however the lady who dealt with my sim did not complete all the steps and I had issues with my sim for the first few days. Not great.
May 2021 by Laura Pearce
I initially came in to discuss my current contract which is due to end. I've been very unhappy with EE before this visit as I was sold products I didn't want or need and led to believe that my bill would be a lot lower than what it actually was. Chris, the rep, was so lovely to deal with, reassured me that he would help me save money on my bill once its out of contract on the 1st of May and make sure that any package is tailored to what I use. Looking forward to going back on the 1st to see what happens but my faith has been restored in EE.
May 2021 by Aleksandra Ciesielska
Very professional, knowledgeable and friendly staff.
December 2020 by K Dumbo
Called in Friday to upgrade and was assisted by the lovely Mel\\nShe was so helpful and kind\\nAll I can say is thank you so much\\nKevin
October 2020 by Mohammad Abdul Muhaimin
I went to this store recently and took out a phone. Was served by a lovely gentlemen called Abdul. He was very professional and knowledgeable (also very hot) I could not take my eyes off his dreamy eyes. His service was also one of the best I?ve had.
October 2020 by Caroline Rusga
A truly excellent level of service from Matthew (asst manager) So helpful when I had a problem with my elderly fathers SIM card and, due to him shielding, he wasn?t able to go in to the store himself. Very quickly sorted and all done in a friendly professional way. Thank you so much!
October 2020 by Karen Boorman
Went in to upgrade. Had clear requirements and contract value.\\nWas served by a young lady who bearly uttered a word to us. She told us we could not have what we wanted as far as data was concerned and had to have 40 rather than 20 which we wanted because the price was the same at£41 which was alot higher than the £30 we wanted to pay.\\nContacted EE directly who confirmed this was total rubbish and sorted the deal to our requirements. So be careful!!!! First time in the shop and it will be the last???
September 2019 by Amanda Perham
All the staff at this shop is very pushy for you to have a contract phone
July 2019 by Damien Davies
Great staff very good, enjoyable experience
June 2019 by Reece Simmons
Great people and good atmosphere!
May 2019 by Bethany Cornick
My partner and I were under Pabs care yesterday when we went to have a nosey at some new phones. I wanted to upgrade early and see what my options were including trading my old phone in etc. And my partner needed a new phone anyway. Pabs was patient, friendly, genuine and nothing was too much for him. Banter game is on point and he's a stand up lad. We felt very valued and he even got us on a better plan than we were on that was more suited to us. Next time you're in store, ask for Pabs. He's the hero the Gotham needs.
May 2019 by Donald Duck
Walked past the store in the saint Davidâ??s centre in Cardiff.
February 2019 by Matt Angel
The staff in here are always friendly and professional. They didn't have what I wanted in store. Contacted another store which had the item in stock then went round to pick it up. First class
February 2019 by Alisha Marsh
Fantastic team at the Cardiff EE Store. I previously visited this store about a problem with my phone contract and spoke to a member of staff (dont know the name) who managed to get me on the right track sorting it out. I came back with my boyfriend to finally resolve the problem and had exceptional service from a guy named Steve and the assistant manager. They were very welcoming, informative, got straight to the point despite having problems with their internet. They were super hilarious and deserve some form of praise! - Alisha and Arron :)
