Always bought from Clarks over the past 10 years, but recently had a very bad service from their sales assistant, bought one of them new comfy shoes 1 side had bad stretching replaced the left side and have been given correct size but longer then the right side and they refused to correct it, had to write to head office... read full comment
March 2025
Ash was extremely helpful, friendly & personable. Ash suggested a wide fit maybe better suited which turned out to be the perfect fit. Very happy with our purchase and the guidance provided
December 2024
Horrible service! Terrible experience at the shop in Cardiff in St. David's Mall. Very rude and insulting staff. I had a particularly bad encounter with one particular customer service rep, who displayed little decorum and honestly, does not appear to know how to speak to possible new customers. Would not recommend.
