March 2024 by Leigh Franks
Excellent quality, value and customer service. They are a masterclass in how to run a business. Helpful and friendly sales service. No pressure, upselling or hidden charges. Courteous and efficient fitters. Quality carpet which was cheaper than the big retailers. I'll never go anywhere else for my carpets in future.
March 2024 by Helen White
Amazing service fromBirchgrove Carpets, they went above and beyond and I would highly recommend.I used another local carpet shop 3 years ago who didn?t do a very good job with fitting bathroom vinyl. Birchgrove carpets came in assessed, reassured me, made a plan and delivered. Great communication and friendly.Thank you Birgrove carpets, our bathroom is now watertight for toddler splashing!!
March 2024 by newport np19
I deliver skips here I've had a look around and the carpets are 10/10 quality the staff/owners are really nice aswell
January 2024 by James Robson
Bought carpets years ago. Still looking as new as day put down. Good Quality ???.
December 2023 by Ciara Murphy
Great service, we've just had Birchgrove back to tighten up our stair runner which had come loose (it was fitted by them in Dec2018)They were here for a short time and provided this service for free which we think is excellent given the carpet has had normal wear and tear. Thank you!
December 2023 by Lee Nelson
Very happy to recommend. Really good value and quality carpets.
October 2023 by Estelle Vega
Very pleased with my stairs and landing carpet , very professional company with no hidden cost
September 2023 by Thomas Penning
Very friendly and helpful in store, sorted out a quote nice and quick. Everything being covered in the price per m^2 meant no hidden costs. Work was carried out quickly and to a high standard. We will be using them again when the next room needs a carpet!
June 2023 by Snails Deli Ltd
Fantastic service as always, delighted to support local - polite, friendly , great choice
April 2023 by Mark Rees
Just got are carpets fitter today ,turned up at agreed time, did a great job would deffo use again
February 2023 by Sophie L Hulland
Excellent service throughout from choosing carpets, ordering and the fitting. Highly recommend as we love our new carpets! Thank you!
January 2023 by Roberta Richards
I highly recommend these guys. Job was done whilst I was in work and when I came home from work and seen the result I was a bit overwhelmed. Fantastic service from start to finish. I'll definitely be calling to have the rest of the rooms done. Thank you so much guys looks like a different house
January 2023 by Matthew Maddocks
Decided to give an independent carpet shop a try, turned out to be a wise move, nothing was to much trouble for Owain and his team, exceptional customer service, high quality workmanship, polite efficient would highly recommend.
January 2023 by Jacci31
I cannot thank you enough for the outstanding service provided by Birchgrove Carpets. Owain your customer service is second to none and your team are just wonderful. Living on my own in an apartment is a challenge when having a full refit but both Lewis and Kyle the fitters that attended reassured me that they would do everything they could to make this process as easy as possible.an excellent service from start to finish and a very fair and decent price for the high standard of works completed. thank you Owain, Kyle and Lewis . Photos to followJacci Randall
January 2023 by Patricia Crabtree
Really pleased with my new stair and landing carpet! Practical and helpful advice given over carpet choices by the owner Owain. I was even able to choose the carpet( from a sample book )in the comfort of my own home. The measuring was done for me and I liked that even disposal of the carpet was done for me! I would definitely use Birchgrove Carpets again and recommend? them to others.
