Banks in Caerphilly, Wales

“A great team and friendly branch...I must particularly thank Owen who has been a great help over the last few months while I've been changing account details and moving home..always friendly and helpful who goes the extra mile..much appreciated ?”

“staff very friendly and helpfull .but been there on 2 occasions and it is closed ,would like to know reason as when i phoned no on door cant get through and nothing to say when it will open again”

“popped in to pay a cheque in the counter staff were very friendly and explained how I should have been paying a cheque in at the cashpoint, but as the weather was bad,they accommodated doing it in the branch. Its these value add moments that make businesses and good staff stand out. thank you.”

“After visiting Santander in Queen Street Cardiff yesterday where the Service was Unhelpful & bordering on Distainful when wishing to open a New Account. I visited the Caerphilly Branch today to seek assistance & The help given to Me was superb !! Donna was Patient/ Knowledgeable & couldn't help Me enough. What an Asset That Young Lady is to The Caerphilly Branch of Santander. Perhaps the Cardiff Staff should take some lessons from Her in Customer/ People Management. Well Done Donna. Many Thanks Richard Boardman.”

“After Porth & Ponty branch shutting we had to travel to caerphilly, Laura was super helpful and friendly. Thanks for assiting me and my sister Laura and going out of your way ?”

“Love this bank I've been with them for years the staff are helpful and now most of them are my friends they know me and I know them sometimes very busy but they are helpful”