This account is an old account I had my grandmother opened for me in the 80s so been a customer for a long time. I take cash in and they had issues with the computer. They tell me it's fixed and write my balance down for me. I then spend that money as I believed it was my money and then says later I get a phone call. A... read full comment
May 2025
Very helpful, albeit. I'm not sure why they bother with cashiers as you need to answer 10001 questions before you see one.
March 2025
Dreadful service. Poor communication. Given conflicting advice. Glad I'm closing my account....which is taking forever
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