Banks in Bridgend, Wales

“I have banked at Talbot Street branch for over 25 years and I feel compelled to say that the service has been nothing short of fabulous.Everyone is helpful, friendly and extremely courteous. A big thank you to the Branch Manager and his team for the compassion shown during the recent loss of my wife.Thank you!”

“Had a couple issues with closing a HTB ISA, was due to comolete a house purchase within 2 weeks. So needed it very urgently, Vicky at the Bridgend Branch was absolutely amazing with helping me getting the issue resolved,even hand delivered the statement i was due to have a week prior to my solicitor,only reason for 4 stars was initially the branch had not closed the correct isa,they closed a saving account not my help to buy,human errors occured causing the issue. Stress that i could of done without but once again Vicky and also Claire got this resolved for me as quickly as they could. Thank you again both”

“HSBC bank Bridgend very Professional bank excellent staff always there to help and guide you.HSBC probably the best financial banking service in the uk.highly recommended”

“Excellent experience today, needed to open a new savings account and transfer funds. Ieuan, the manager, was so helpful and knowledgeable. I hadn't booked an appointment, but he fitted me in and dealt professionally with my requirements. Thank you!”

“Called in Bridgend branch to transfer money. Young man at desk was very helpful, pleasant and professional. Didn’t catch his name and wish I did as he deserves some recognition.”

“Great friendly staff who work hard an know their job but work under a terrible phone service which the company operate which is truly terrible if you need to ring them do not bother as you will never get through to the branch just a head office switchboard who do not know their backside from their elbows I kid you not. An as from the fraud department they are above God an only their view is to be accepted even though they are wrong they will never accept it! Sadly yes I have run foul of them blocking a cheque because they said it looked fraudulent even when it was genuine. While they are there to protect they forget they also are there to serve a customer base who might know more than they do on the odd occasions. While I trust my branch I think the fraud department go on to Santa's naughty list forever more! Shame on you Halifax!!! & get a better phone system in your banks an employ someone intelligent to answer them STOP PENNY PINCHING!!!”