March 2024 by Nathan Thompson (NIIITTH)
Be prepared for them to take your booking without telling you half the restaurant menu isn?t available, not because they?re busy but because apparently someone?s incompetent and has forgotten to order food to serve in the restaurant?.The food that was available was average at best.
March 2024 by Elaine Scanlon
Just had most amazing weekend at white lion Bala for our friends 50th birthday celebrations .Room 104 absolutely fabulous comfy spacious clean reception staff helpful only used bar facilities breakfast disappointing as no hot breakfast served hot breakfast is a must !!! Needs sorting ! Charlotte and Taylor very helpful whist we were ther well done girls thank you ????Rooms: Room 104 very spacious
February 2024 by Ryan Duff
Nice enough looking pub but our food all came out at different times, the vegi sausages (sausage and mash) were swapped for falafel with mash and gravy and two of our other meals were cold.The staff took them away and it was still cold after clearly having been microwaved and the chips refried to a crisp. No acknowledgement of the issues from staff either which was a shame.Unfortunately probably wouldn't go back.
February 2024 by Beatriz Pastrana Maude
If you?re a light sleeper avoid this place. There is no sound proofing to the point of hearing the room next door fart and chat. And despite the heating being off the room was boiling in February, the windows are sealed shut? The rooms are clean and staff are friendly, but not worth the £80+ price tag if you can?t
January 2024 by Judith Roberts
Very expensive compared to others places unsure if Bala has any more than most places as they appear a lot cheaper to a very high standard
January 2024 by frostylad 73
Popped in for a couple of drinks at Christmas, great staff very friendly proper old school pubFood & drinks: Good prices food food and drink
January 2024 by Beata Ch.
Large bar, very friendly, good beer, old but very pleasant hotel, large rooms and bathrooms with a large shower and hot water ?, comfortable beds, large TV, WiFi ok, small parking lot behind the bar. The breakfast was a bit poor, but we ate our fill. I recommend this place the town is also nice, you can go for a walk by the lake.
January 2024 by chris williams
Ok for a pint
January 2024 by Teresa Mewse
Had a lovely breakfast highly
January 2024 by Janina Mistecky
Stay there for a week and if you want service for your money then avoid this place.Let's start with the room. The room is spacious but you can hear everything: people walking on the upper floor, the street as well as the noise of the pub below.The room itself is not clean, the bathroom had dead insects in it (does your room service not spot this?). The doors of the room squeak and when you stay there several nights the room service will not vacuum clean the room (they said it's the rule when asked). They will only make the bed and maybe replace the towels. That all is already reason enough not to stay there for several days. Also if your room is done by 1pm you can be lucky since it takes the service ages to do so.The breakfast was included in the price and the biggest disappointment. The breakfast was different every day, one day there was a menu you were able to choose from, offering different types of eggs and English breakfast, for the next days the menu was not available anymore cause the kitchen was closed and the chef didn't show up. Instead you were able to choose from toast, 3 spreads and cornflakes. I'm sorry but if I go to the supermarket I get a better breakfast.It's fine that this type of breakfast is offered on a bank holiday like the 25th of December but after that I expect a normal service.The only nice thing about the breakfast was the lady serving tea and coffee, she was really nice and attentive.The pub downstairs serves good food for a reasonable price (if the kitchen is open, which again is a gamble) and the service was always nice. Dogs are allowed in the pub. The same goes for the hotel.Overall a really disappointing experience and not worth spending the money.
January 2024 by Daniel Ikin
Not much on the menu at lunchtime just over priced sandwiches not the best experience but dog
December 2023 by Tony Lucas
Stayed here for 3 nights in December 23. Lots of negatives:? staff couldn?t supply me with an extension lead for kettle in room? had to use kettle on floor.? from shower I had fantastic view of high street as window blind was broken.? chunks of chocolate discovered under table (when trying to access electric for kettle).? wasn?t able to put bar payments on room bill.? countless fire doors not fully closed due to poor fitting frames and carpet.? staff unable to print me a room receipt.? I was pleased that I had ear plugs? they reduced the noise of people screaming and scrapping on the high street during the night.? staff not particularly customer focused? no warm welcome or ?was everything okay during your stay? question on leaving.In summary: GrimThe only shinning light was the lady staff member running breakfast? really lovely and very attentive.
December 2023 by Mr L
Stayed here 1 night so we could have some craft beers locally. Room was great and the service exceptional, especially the lady who's around at breakfast who brought our pooch 2 cooked sausages for breakfast! Was only £40 for the night! Amazing value!
December 2023 by Pedro Fernandez
Old building in a good way.Good size room, comfy large bed and very large bathroom. Great size shower. Toiletries on dispensers. Cold outside but room warm despite radiators seemed not to work. Wardrobe was old style but lovely to me and good size. Plenty of coffee tea and milk sachets.As you walk towards room, there are are old furniture with some traditional Welsh pottery. Gives a lovely atmosphere.The restaurant area is large and extended in several areas. Food timings a little restricted. Good selection of drinks. The breakfast menu was extensive and the "main" served and with good portions. The rest self-service.Very good value for money and attentive team. Very clean and welcoming. Great location in high street. Parking in the hotel will be tricky in season sharing the "hotel"'s guests with "restaurant"'s guests spaces.
November 2023 by Gareth Roberts
No food after 8 o'
