One lady in particular was very pleasant and helpful, but the younger lass on the checkout was blunt and emotionless when we had mentioned about our dog having cancer. Most people would say 'oh I'm sorry to hear that' or whatever but this girl seriously lacked empathy and emotion and it annoyed me. Perhaps give the job... read full comment
November 2023
Staff are always really happy and helpful. They always have to stuff we need although prices are quite high for some stock. Great to have on the doorstep though
Click & Collect - Our new super-fast shopping service.
Step 1 - Order & pay online.
Step 2 - Collect in as little as 1 hour.
Step 3 - There isn't one. So you can get back to playing with your pet.
At Pets at Home we believe shopping should be simple. So you can focus on your pets. Now you can shop how you want, in a way that suits your needs. With our new super-fast Click & Collect service you can order online and have it ready to collect in as little as 1 hour, at no extra charge.
How does it work?
If the items you want are all in stock at your preferred store, you can Click & Collect in as little as 1 hour.