Substandard service. The ladies were just chatting away and didn't even care if there is a customer that just walked in. Didn't even turn their heads to ask if i need help with anything. So I went to the Reiss at Fenwick instead and the lady there was kind and helpful. Don't bother shopping in that Reiss branch in newcastle!... read full comment
March 2023
Shocking service… if you can even call it that! Weren’t acknowledged at all whilst we were in store (particularly looking for certain items - to which they lost the sale). Staff were ridiculously up their own backsides! Definitely need a lesson or two in customer service!
February 2023
We couldn’t have asked more from the team in Reiss, it was a lovely store and a great shopping experience - thank you!
