Booked my car in for mot . I was told at reception when the car would go into the garage and when work would be complete. Handover was professional and everything made clear. I have used this garage many times now.
June 2025
Dishonest and damaging service at Halfords Byker
I left my car at Halfords Autocentre Byker, and when I picked it up, it was damaged – cracked bumper and broken parking sensor.
The staff denied everything, falsified photos, and claimed it wasn’t them. They covered for each other and took zero responsibility.
Welcome to your Halfords Autocentre Newcastle (Byker) where our team holds over 80 years of combined experience so that we can tend to your car quickly and smoothly. We offer a range of services including MOT, services, tyres and repairs - book online or give us a call. Make yourself at home in our comfortable waiting area or explore the nearby town centre while we work. As well as our on-site, free car park, there are also a choice of public transport links including bus stops and a train station. Book now for expert service.