Cell Phone Stores in Newcastle upon Tyne, Tyne And Wear

“I am using three mob for long time but first time mr shak deal with me in three store in and he is very great professional. And kind person more then five star we are proud of him”

“I would like to extend my great appreciation to Tommy who was fantastic. I went in with a question about my phone and he was able to solve it. Not only this but I was able to get a brand new Samsung phone and Tommy supported me in setting it up and moving my stuff from my old phone to my new one. Great deal as well, getting loyalty discount. Thanks again Tommy really appreciated your help in the Newcastle branch.”

“Needed a quick replacement to a breaking phone, staff were very helpful and was sorted out within 15 mins! Their quality grading is quite impressive too - just one small scratch on a Grade C, and the Grade B's were almost immaculate for a very cheap price.”

“Good store with quality fairly used tech items... including computers of the best brand. I was happy with what I bought (I am not going to disclose what it is). Oh one point to note- one of the staff forgot to sign off, but when I went back to the store for the 3rd time, they did. Generally they were helpful”

“Swapped mobile provider to Tesco's mobile.I went to the shop and the staff at the mobile shop was extremely helpful ! They help me set up the whole thing on linethank you very much one happy customerThank you ?*****”

“I can’t say enough good things about Emma. In the past 12 months I have visited the Northumberland Street store on several times and Emma has always without fail provided a caring, respectful service with smile. When EE systems or other members of Staff have failed deliver, she has always got the problem resolved without breaking a sweat and she has reassured on. The ambiance Emma creates is always inviting and comfortable. Along with Caitlin Barlow, Emma is my person go-to - the best in the business. Marc Allera and his fellow Directors need to reduce their pay and bonus and give it to Emma and Colleagues.”

“Unfortunately going to leave Vodafone after several years due to pricing competitiveness, I understand pricing available is set by officials and not the store but I wish there were existing customer discounts which were deeper :-( shop staff are friendly however, so 5 star”

“I bought a new phone ? ☎️ ? ? on Friday (New years eve), but I did not have a case for it. The staff in the Samsung phone shop said there was a good shop downstairs, so I tried it today.When I went to Mobile Phone Essentials I told the man behind counter what kind of phone I had. He picked up a phone case and it was a perfect fit.I was really surprised because I was expecting to have to trail all over the place looking for a case, but no.Yep I can definitely recommend Mobile Phone Essentials in Eldon Square Newcastle.”

“Very friendly staff, took my phone to get repaired for a speaker problem, took longer than expected to get it back but parts needed to be ordered so id say its understandable, its also authorised by Samsung for all mobile repairs. Got my phone back and problem was solved and phone looked and worked exactly like it was from new.”

“Thank you for all your help. Great store, really willing to assist to resolve phone and tech issues. Staff really friendly and helpful. Clever queue and text system, means you can go for a coffee or a quick shop instead of queueing in store. Easy access to store, and inside the store. Thank you ?”