Cell Phone Stores in Metrocentre, Tyne And Wear

“After having numerous problems over the phone and getting no where with foreign staff decided too goto shop at metro centre 10 minutes too sort out problems, lad in shop was really pleasant and helpful”

“I went in as bought an Android elsewhere to replace an iPhone and the 4G wasn't working, I was greeted really positively by the Woman making appointments who informed me of the 30 min wait. Offered a seat and coffee, or to be texted when it was my turn. The text option worked great and I had time to get from Apple to EE when it arrived.The tech assistant , Becky, then came over and explained everything so clearly. She made me feel far less stupid for not being able to work my new phone to well and why the 4G may not be working. The issue I went in for couldn't be resolved, as I'm on a shared account and not the holder, but I've since got the account holder to do the required steps.The above and beyond service was that I also couldn't get my old data over, but was only fussed about my contacts. Even though the phone was from elsewhere and only my contract with EE. She transferred my contacts over for me when they really weren't wanting too, absolute lifesaver! Would put 10 stars if I could for how much going in helped me out.”