January 2024 by Chris Thomson
Pre-Xmas scramble to get shopping done. Lori was very helpful & patient with my mum. We didn't know what we wanted, but we got what we needed. Thanks!
January 2024 by Molly Elizabeth
Was approached by Leanne the other week she was very friendly and overall a good laugh she recommended me some products to use for my oily face and skin problems, what she recommended me has stuck into my every day routine now! I hadn?t seen her before in lush as I?m a regular and she told me she was only a temp member of staff, for someone who was only a temp she is very knowledgeable on the products! She is a credit to the company ?
December 2023 by Elly Beans
Visited Gateshead Metro Centre store for some Xhristmas gifts. Joe was extremely helpful and knowledgeable, answering our questions very patiently. Also gifted us one of our choices in a random act of kindness. Lovely surprise.
December 2023 by Debbie Ridgewell
Visited the store today for some Christmas gifts. Jacob was extremely helpful and polite from the second we walked through the door. We were in and out with everything we were searching for within 5 minutes, even with some sampling of other products! 10/10 customer service!
December 2023 by Lily Patterson
I had a good experience at the lush shop in newcastle metro centre and was greeted by a lovely lady called Lori, she was so nice and helpful. She gave me a free sample of the dream cream as i said it reminded me of my childhood when my mum used it on me :)
December 2023 by Pauline Alexander
As entered I entered, shop Melissa greeted me with a smile, as I looked around, she asked if I was looking for anything in particular, I explained what I wanted, she took me to the product I wanted, explained what was in it I tried it on my skin it was so soft. Dream Cream she gave me a sample, told me if I brought container back I would get money off next purchase. I bought it,as I left she told me to have a lovely day such a lovely young lady I will be back
December 2023 by Kirsty Dodds
Excellent service from Lori, she helped me build a box set up of bath bombs soap bars and shower wash for my daughter who has allergies to citrus stuff she checked every ingredient making sure it was safe ! thank you for all your help and time x x x
December 2023 by xenia jo
Debs was such a great help today. Excellent customer service, and so sweet. I went in to buy 1 thing and ended up with 4!
December 2023 by Liza Evyapan
I went to Lush today to buy birthday gift, Deba was great. Thank you!
December 2023 by Kerry Erichsen
This evening my daughter and I popped in to Lush for just a browse around. A very polite young lady approached us as we were testing the body sprays. She was extremely helpful very friendly we decided on a fragerant after trying a good few out. Tegan then helped my daughter choose a bath bear and shower wash too. It's so nice going into a shop and staff are so very helpful and pleasant. Thankyou Tegan.
December 2023 by Aimee McManus
Sophie G was lovely when I visited on Thursday when I was looking for the Karma products my mum always loves and helped with the shampoo bars and find the right one and where products are in store, working in retail myself I understand how great it is to receive feedback and reviews from customers! Thank you again ??? ?
December 2023 by abbie abbie
Brilliant layout and atmosphere. I was helped by a member of staff concerning the shampoo - she listened to my questions, had knowledgeable and helpful responses, and she even prepared me some samples to try at home! I didn't catch her name but she was brilliant :) I'll definitely come back
December 2023 by Kay Smith
Mollie was a fantastic member of the team who helped us with all our queries and questions. She was very polite and professional. Will definitely go back to lush again
December 2023 by Daniel Simms
Walked in was busy.All staff was smiling and was greeted by a lovely member of staff called Sarah.I was unsure what I wanted and she showed me a pre-made gift set for my price range was no up-selling or anything (which is good).Sarah made ot hassle free and so quick in a stressful situation.Will shop there again.Thank you ?
December 2023 by Rhoda Simpson
Thank you to Melissa J for helping me out at Lush last weekend! ? it was the first time I've been in Lush has it had been recommended to me by friends. She was friendly, very helpful, and had quite extensive knowledge on a some of the products she shown me. She even showed me a few consultations on some of the bath ones. 10/10!
