Travel Services in Gateshead, Tyne And Wear

“Recently we visited the TUI Holiday Superstore, Team Valley. We could not have wished for anything better. The customer service that we received was excellent and second to none. Natalia was so well informed; covered everything that we needed to know. She offered a number of destinations that met our requirements. The customer focus went beyond our expectations. It was outstanding. The whole booking process was made stress free by her expertise and by listening to our needs. This was something that we really appreciated. We will certainly be returning to book future holidays. Thank you to all the staff for creating such a welcoming atmosphere.”

“We have just come back from our holiday in Benidorm, we booked at Hays travel Gateshead, all went great from booking,getting our tickets and currency,and the advice given to us at the store was invaluable, the staff are so friendly and knowledgeable, I would also recommend the Agua Azul Hotel in Benidorm it was absolutely amazing.”

“Excellent service, small firm that go that extra mile to ensure your holiday is booked and any concerns you have while you are away, they will chase the tour operators to ensure they fix the concerns”

“Outstanding service from start to finish, all the staff at the Metrocentre branch have been fantastic, particularly Linda.From an initial enquiry about a trip to Vietnam to the finished 3 week trip their expertise and advice was invaluable and made the whole experience a joy. We had a five centre trip involving multiple internal flights and we were constantly updated during our trip on collection/drop off arrangements and were never let down. At every airport there was a smiling Kuoni rep to meet us and get us to our hotel in private transport and provide contact info and advice, made everything a pleasure and removed any stress knowing you were in safe hands.This is the fourth or fifth time we’ve had the pleasure of organising a long distance trip with Kuoni after using other operators previously and they remain head and shoulders over their competitors.”

“Fabulous friendly service in this store : really knowledgeable staff and I trust their valuable knowledge too: Nothing too much trouble and I would highly recommend them .”