Understaffed. Chaotic stock. Items on the sale rack were not on sale; 15 minutes wait to pay - even with self serve options (self serve upstairs was closed). Ridiculously poor customer service.
March 2025
As I was paying cash for some socks this morning, I stood in a queue behind two other customers. When it was their turn, both customers were returning items. This obviously takes time but fair enough, if it’s H&M’s policy to do everything at the tills, I. can wait patiently, However, when it was my turn, the cashier... read full comment
October 2024
Enjoyable and loads of good quality clothes for everyone's taste and comfort, their autumn range is really lovely I'd go in store or to one near you you can't beat the buzz or feeling you get from trying it on and getting to walk about the high Street and travelling back home with your new items in a gorgeous bag everyone... read full comment
