January 2023 by dayanidhi naidu
Pathetic customer compassion. I took my car for puncture repair and they returned me saying it?s alright on the day and I was asked to return if there?s is any sign again 4 days later and on the day before of my daughter?s birthday car gave puncture sign again. I called them up to check the car on urgent basis. And I was told that they are Too busy. Why was that not addressed on the day 1. Highly unacceptable customer service.
December 2022 by S. M.
Appalling service. To avoid the trip to the dealer for a change of break pads and discs, I took the car to this garage. They badly fitted the new pads and discs to a point that after a few days I had to take the car back due to really bad knocking sounds while driving. They recognised that the fitting wasn't done properly but only checked one side.... no need for the other one.\\nThe car still didn't feel right and still had the knocking sounds. I took it back again after a few weeks and ending up with the mechanics trying his utmost best to make excuses that all is fine. And why don't i take it back to the dealer for a review... say no more.
November 2022 by James Liasi
Don't use this untrustworthy garage. They made up an excuse not to do my wheel alignment which I took to Quikfit who got it done no problem.I overheard someone's MOT failure and the mechanic sounded very intimidating and spoke very loudly to an old man. Appalling service. Go elsewhere.
October 2022 by Lauren Anne
Great service, friendly staff. Took my car for an mot which it unfortunately failed first time. But after getting the tyre sorted elsewhere as they didn?t have one in stock, they went above and beyond to fit me in to have the mot completed and passed. Will definitely come back.
October 2022 by Lauren Glenister- Barnes
Great service, friendly staff. Took my car for an mot which it unfortunately failed first time. But after getting the tyre sorted elsewhere as they didn?t have one in stock, they went above and beyond to fit me in to have the mot completed and passed. Will definitely come back.
October 2022 by Iulik S
Never recommend!!!! I did the appointment for Wheel Alignment and tire check. I live my car around 11:20 AM for tire service. After 5 PM I pick up my car. I ask if they did a good service to fix the issues. The next day I have an appointment with Merityre Specialists auto car service, after checking my car they inform me about the wheel Alignment wasn't done. Does this mean the Halfor auto service just took the money and didn't fix the problem?The head of Locking Alloy Wheel Nuts Bolts was chipped and scratched. I am not happy at well about this service.Just for Wheel Alignment, they hold the whole day in my car. This service can do just a maxim 20 min on another auto service.
August 2022 by Aruna Ashraf
Fantastic, genuine staff wouldn't want to go anywhere else! Thank you Shub & Richard & team!
July 2022 by Anthony Luff
Got 2 tyres and a wheel alignment. All good!
June 2022 by John War
Done my MOT and gave me advisories for tyres getting close to legal limit although they measured them at 6mm and in good condition. Trying to stuff new tyres up my throat. Never again!
June 2022 by Richard Swan
Great service from a great team, Always so efficient and quick with the service they provide.Well done guysUPDATEThis review was posted when the garage was owned by Universal Tyres , Since Halfords took over the service was really slow ,lack of tyres in stock nowhere near the quality of service provided by UniversalI don?t use them anymore
May 2022 by Suzi
Shout out to Shub great customer service . Guys there very friendly and would recommend anyone to go there and give an honest check on your car repairs . Brilliant and five stars service
March 2022 by MrDJGix
Was a great place back when it was universal tyres but now its halfords its completely rubbish. Due to halfords stupid policies. So don't waste your time.
March 2022 by Sofia Pernikis
Great service! We accidentally plugged a wrong buckle from a doggy seat belt into the seat belt clip and the gentleman at the garage fixed it in 5 mins with his magic tools. Didn't even charge me anything! Amazing :) super happy, as been driving around with an unfunctioning seatbelt for months.
March 2022 by Courtenay Watts
A complete debacle. Turned up for my 0830 MOT to be told it was now at 1010. No contact from the garage or any explanation why. Wasted a whole morning on what was a simple one hour time slot. Shub was disinterested and stated my slot was at 1010 even after the confirmation was shown. Customer services agreed that this was a poor show and refunded the cost, hence why it's a 2 star rating. I won't be back after using them before numerous times in the past.
February 2022 by Fabian Feary
Good, honest & cheap MOT and accommodating of my restricted availability to collect my car. Would go back again.
