i work at another costa coffee branch & tried using my discount card in this store. Staff told me i couldn’t get my discount because i worked for a franchise and insisted i was wrong. went back & checked with costa management & i should’ve received my
November 2023
Only two girls working today. They were absolutely amazing. Excellent service, they remained calm and smiling in spite of being under massive pressure. Well done girls total admiration.
October 2023
Kelly is the nicest Costa staff my mother and I have met in the past four(ish) years. We normally go to a different Costa in Guildford next to the Furniture Village, but constantly have negative experience with the staff there. They never make the drinks properly, the drinks do not taste good at all, and costumer service... read full comment