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9:30AM - 4:30PM
19 North St
Banks
“First time here, quite honestly I am and have really enjoyed my visit today, which knowing that it won't be my last as I will definitely make this a routine visit.
Different levels to go and find the best that suits you- peace of mind and quietness have been my intention to find and this is it. Definitely visit more regularly.
Great staff as well as space and accommodation.
Thank you #UniversityOfSurreyLibrary.
10/10”
9AM - 2:30PM
248 High St
Banks
“We received excellent service from the Guildford branch. They were short staffed on the day due to illness and quite busy. Gayan and his team were excellent at making initial contact with all customers to find out their requirement and manage their business as best as they could. It was old fashioned friendly service at its best.”
9AM - 4:30PM
32/34 High St
Banks
“Great service every time. I would like to thank and commend Joseph for his dedication to customer experience because he very clearly answered my questions, explaining bank policies to me and being very patient.”
9AM - 5PM
147 High St
Banks
“Customer service?
I can’t put into words how bad my experience with the Guildford branch has been I have been a customer for 40 years and cannot believe the utter disregard for a loyal customer.
I wanted a loan went into the branch set an appointment the person I was dealing with went off sick nobody else can help
I had a phone call saying someone would be in touch nothing
Rang the Lloyds line worse than useless
How can they make money I have gone to M&S loan strait away
I remember when the customer was king roll on AI”
9:30AM - 3PM
43 High St
Banks
“I am a big fan of Santander and so are my children. We have always had our mortgage with them and they have always offered the best remortgage rates. Their savings account are also very competitive. Whenever I have gone into the branch I have found staff there friendly and helpful.”
“Seamless and direct contact available no long queues or call centers. On speed dial and instant answers no applications no waffle and transactions get completed!”
9:30AM - 4:30PM
36 High St
Banks
“Several years ago when another provider made a mistake on Isa transfer paperwork which was not discovered until close to the end of the tax year I received what can only be described as the best customer service ever from a staff member at this branch. Genuinely amazing, she went above and beyond to help out and the problem was sorted out that day.”
9AM - 3PM
28/30 High St
Banks
“Halifax Online Banking is simply the best ?Tells me everything I need to know. Very easy to use. Words fail me??. I just love it so much and most of all they keep improving it all the time. Well done Halifax my Bank since 2001…..??”
9:30 AM - 4:30 PM
151 High St
Banks
“I am returning to the UK after years abroad. I had issues with the online banking app blocking various activities. A meeting was immediately arranged by the front desk staff with a Senior Personal Banker, who went through my total banking needs and reorganised as required. I do not normally write reviews, but one is fully deserved here. A truly excellent experience.”
8:30AM - 6PM
56 High St
Banks
“I recently had an absolutely wonderful experience at the Guilford Post Office in Surrey. I was sending a package to a friend in Germany, and the whole process was made incredibly pleasant by the outstanding customer service. The gentleman at the counter was exceptionally kind and helpful, making the experience really smooth. His professionalism and warmth truly stood out. I'm grateful for such a smooth and friendly experience and would highly recommend this post office for its excellent service (contrary what some other reviews have recently said)”
9:30AM - 5PM
35-37 North St
Banks
“Nice staff most of them
But in particular the manager Molly , is very helpful friendly and professional,
Any queries Molly is the one to go to get the right advice, I highly recommend.”
9:30AM - 4:30PM
31 - 37 Victoria Rd
Banks
Open 24 hours
1000 Cathedral Hill
Banks
Banks
Banks
“I was met by Mona and Sadan who took time to resolve my concern about an unauthorized payment. I left feeling excited knowing that there are people who still have got the clients interests at heart.”