Worst bank - no staff to help customers People waiting for hours to be attended Even staff present has no appreciation of the customer service
March 2025
The customer service is consistently slow and inefficient, with limited staff available at the front desk, leading to long wait times and a lack of prompt assistance.
March 2025
Metro bank have rapidly gone downhill since I opened my account their interest rates are the worst they have taken away the coin machine not to mention the great touch if you lost your card you could go into the branch and get a new one issued straight away that’s no longer also they now charge you to use the card abroad... read full comment