Was looking for a soundbar for my Sony TV, went into Currys Farnborough, the staff could not have been less interested in helping.Popped into Sony centre Camberley and discussed options with Jazz, super friendly and helpful.Went off to think about it and went back the next day to purchase a HT-A9 system and I’m delighted... read full comment
September 2023
Terrible customer service. I bought a Sony Ht-a9 which subsequently developed a fault and stopped working. I contacted the owner, Jaz, who suggested this this was an issue that only the manufacturer has to deal with and had nothing to do with him. I explained that The Consumer Rights Act 2015 makes it an implied term of... read full comment