October 2023 by kevin B
I was having a lovely day in beautiful Aldeburgh until walking into this shop.Maybe the manager? ..A woman, who is immensely rude with zero customer service.Obviously doesn't care about bad reviews, as she has many of us loathed day trippers as her income.Do not buy here, and please take your money elsewhere.
September 2023 by kevin berry
I was having a lovely day in beautiful Aldeburgh until walking into this shop.Maybe the manager? ..A woman, who is immensely rude with zero customer service.Obviously doesn't care about bad reviews, as she has many of us loathed day trippers as her income.Do not buy here, and please take your money elsewhere.
June 2023 by Sophie Coombe
I thought the shop looked cute and had a lot of interesting items for sale perfect for any tourist or visitor. However, I was put off by the amount of signs saying how there are 16 cameras watching you, or how another sign said anyone caught stealing will be posted on social media. It is not the owner?s place to take the law into their own hands and their handling of such is poor. There was even an image up of a woman caught stealing and it asking if you knew her. The lack of privacy and feeling of being watched was enough to make us leave pretty quickly. A shame as it seemed like a nice shop.
May 2023 by David Humphreys
Awful woman on the door 20 mins before closing, clearly not wanting to let people in. Telling me it would take 20 mins to browse the shop and only wanted to let people in who knew what they wanted. I think I?ll determine how long it would take me to browse, plus if I was still browsing just before close, ask me to leave. Awful attitude and clearly more interested in finishing on time than being welcoming and making money. Avoid, will spend my money elsewhere.
October 2022 by Janice Stygall
Visit Aldeburgh about 4-5 times a year and always pop into this shop, love the different gifts that they have for sale & never come out empty handed, only regret is they don't sell online.
October 2021 by Dave Mitchell
Any company that discriminate against those with hidden disabilities doesn't even deserve the effort of a star or review
October 2021 by stephanie boddy
Terrible customer service by who I think is the owner. Not wearing a mask isnt an option here even though it is no longer manadatory in the UK. So much for freedom of choice.A holiday does not feel like a holiday if the lunacy of the past 18 months is continually rammed down our neck when wanting to buy souvenirs. What is this world coming too.
October 2021 by Laura Mcarthur
Absolutely shocking ?customer service?. Refused entry and service due to not wearing a mask even though exempt. We were asked for proof, which is discrimination. Do not visit here until they wake up to their idiocy. People like this are the problem with the world, and making the situation last longer. Just awful. I would have given this place zero stars, but unfortunately this wasn?t an option.
October 2021 by Ninja Tuna
We used to visit whenever in the area...but the mask mandate imposed means they have lost our custom until this mask apartheid madness is removed.
October 2019 by Linda Rook
Wonderful day lovely things to buy go here you wont regret it
October 2019 by Ian Walker
Interesting range of gifts and nick nacks available from this shop. Always worth a peruse around even if you're not looking for something in particular.
October 2019 by Archie Bagnall
I used to love going there until a very unfortunate incident which has lead me to believe that it isn?t all that good.
October 2017 by Nuttyiii
Amazing place with nice staff and a great selection of items. It was a pity I only had 5 pounds in my wallet
